Operational Assistant Store Leader

Range USA•Lewisville, TX

5d•Onsite

About The Position

Range USA is the leading indoor gun range and retail operator in the nation. We are motivated to provide the easiest and best customer service in the USA. We believe every member of our team contributes to our success and every single customer should have a great experience at our stores and online. Join us as we continue to grow throughout the nation. At Range USA, you have an opportunity to make a big difference in our mission. POSITION DESCRIPTION: Position Title: Operational Assistant Store Leader Reports To: Store Leader Classification: Full-Time/Exempt/Salaried + Incentives POSITION OVERVIEW: The Operational Assistant Store Leader contributes to Range USA's success by leading a team of engaged store associates to create and maintain the Range USA experience for customers. The Operational Assistant Store Leader is responsible for supervising the workplace, being the Safety Leader in the store by ensuring associate and customer safety and customer satisfaction, managing the store’s sales performance, ensuring compliance with all ATF requirements, and sustaining brand equity. JOB DESCRIPTION: Store administrator of the store’s applicant tracking system; recruit, interview, and hire top talent in a timely manner. Conduct the onboarding process with assistance from Store Leader for all new hires Create schedules, approve time sheets, and approve absences. All inventory received following ATF and company policies. Receiving area neat clean and organized. Coordination with Product on Purchase Order issues or inventory concerns Store Supplies ordering to support ongoing business Ensure ATF compliance and all internal policies regarding the selling and handling of firearms are strictly adhered to always 4473 next day audits are completed Manage store compliance programs including third and fourth checks of 4473 forms, form filing system, corrections, and customer contacts Manage weekly serial audits, and any additional product cycle counts. Facilitate all firearm transfers. Manage all visual standards in the store, including merchandise presentation, back stock, signage, lighting, and general maintenance Assist in the production and setup of all event marketing materials Opening and Closing the Store; register counts, locking/unlocking of store as scheduled. Responsible for safe counts and deposits DESIRED SKILLS & EXPERIENCE: Possess the following core values: Curious Passionate Do It Right Service Minimum of 2 or more years of retail sales experience. ATF form 4473 experience is desired but not necessary. Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends and holidays. Strong proficiency with Microsoft Office (Word, Excel, Outlook), inventory management systems and POS systems. Strong communication skills (verbal & written) including strong relationship building skills. Communicate with customers to ensure that they are satisfied and that their needs are being met. Participate in performance management by creating, documenting, and reporting on performance and incentive goals. Balance business needs with customer needs and build relationships with customers. Makes customers and their need a primary focus of one’s actions. EMPLOYEE BENEFITS: Medical, Dental, Vision Health Insurance Free Elite Membership (Unlimited Shooting) Industry Leading Online and Store Discounts Free Classes Ability to Utilize Manufacturer Programs No firearm experience needed: We Offer Paid Training NOTE: This job description may be changed or updated as necessary and is not inclusive of all the duties and responsibilities that may be expected to be performed. Qualifications

Requirements

Possess the following core values: Curious Passionate Do It Right Service
Minimum of 2 or more years of retail sales experience.
Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends and holidays.
Strong proficiency with Microsoft Office (Word, Excel, Outlook), inventory management systems and POS systems.
Strong communication skills (verbal & written) including strong relationship building skills.
Communicate with customers to ensure that they are satisfied and that their needs are being met.
Participate in performance management by creating, documenting, and reporting on performance and incentive goals.
Balance business needs with customer needs and build relationships with customers.
Makes customers and their need a primary focus of one’s actions.

Nice To Haves

ATF form 4473 experience is desired but not necessary.

Responsibilities

Store administrator of the store’s applicant tracking system; recruit, interview, and hire top talent in a timely manner.
Conduct the onboarding process with assistance from Store Leader for all new hires
Create schedules, approve time sheets, and approve absences.
All inventory received following ATF and company policies.
Receiving area neat clean and organized.
Coordination with Product on Purchase Order issues or inventory concerns
Store Supplies ordering to support ongoing business
Ensure ATF compliance and all internal policies regarding the selling and handling of firearms are strictly adhered to always 4473 next day audits are completed
Manage store compliance programs including third and fourth checks of 4473 forms, form filing system, corrections, and customer contacts
Manage weekly serial audits, and any additional product cycle counts.
Facilitate all firearm transfers.
Manage all visual standards in the store, including merchandise presentation, back stock, signage, lighting, and general maintenance
Assist in the production and setup of all event marketing materials
Opening and Closing the Store; register counts, locking/unlocking of store as scheduled.
Responsible for safe counts and deposits