Operation Manager

Beacon Mobility • Garden City, NY

2d • $80,000

About The Position

WE Business Management, Inc. Key Responsibilities Lead daily yard operations to ensure safe, reliable, and efficient service Build and maintain strong relationships with school district partners through proactive communication Coach, support, and engage drivers, monitors, and staff in a culture of care, accountability, and respect Partner with safety and maintenance teams to uphold a strong safety-first culture Monitor operational performance metrics and identify opportunities for improvement Prepare schedules and maintain appropriate staffing levels Review payroll and billing for accuracy and timeliness Resolve issues professionally and lead calmly during high-pressure situations What We’re Looking For Bachelor’s degree or equivalent operational leadership experience Proven experience managing large teams of hourly employees Strong communication, customer service, and conflict-resolution skills Ability to drive efficiencies in a fast-paced environment Proficiency in Microsoft Office Detail-oriented, organized, and solutions-focused Comfortable with early-morning operations Demonstrates integrity, professionalism, and “grace under pressure” Compensation Starting salary: $80,000, negotiable based on experience Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. We Transport / Towne Bus is a premier Long Island-based school bus company serving districts throughout Nassau and Suffolk Counties, New York City, Westchester County, and Bridgeport, Connecticut. A major part of our company’s repertoire includes special needs transportation and services for wheelchair-bound individuals. Beacon Mobility is a family of transportation companies committed to serving the diverse needs of our customers. Experienced, compassionate, and dedicated, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple – MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 100 years of experience, Beacon Mobility operations can be found in 22 states, our 15,000 employees providing Paratransit, School Bus, Special Education, Non-Emergency Medical, and Alternative Student Transportation to special populations in more than 1,500 communities. By applying to a job posting at Beacon Mobility, candidates agree to receive SMS messages from Beacon Mobility regarding the job application, interview scheduling, and related updates. Message frequency may vary. Msg & data rates may apply.

Requirements

• Bachelor’s degree or equivalent operational leadership experience
• Proven experience managing large teams of hourly employees
• Strong communication, customer service, and conflict-resolution skills
• Ability to drive efficiencies in a fast-paced environment
• Proficiency in Microsoft Office
• Detail-oriented, organized, and solutions-focused
• Comfortable with early-morning operations
• Demonstrates integrity, professionalism, and “grace under pressure”

Responsibilities

• Lead daily yard operations to ensure safe, reliable, and efficient service
• Build and maintain strong relationships with school district partners through proactive communication
• Coach, support, and engage drivers, monitors, and staff in a culture of care, accountability, and respect
• Partner with safety and maintenance teams to uphold a strong safety-first culture
• Monitor operational performance metrics and identify opportunities for improvement
• Prepare schedules and maintain appropriate staffing levels
• Review payroll and billing for accuracy and timeliness
• Resolve issues professionally and lead calmly during high-pressure situations

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 51-100 employees