Operation Manager Vice President

JPMorgan Chase & Co.New York, NY
9h

About The Position

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Requirements

  • 8–12 years of experience in Operations, Controls Management, Product Control, or Audit roles within Equities.
  • Business and Industry Knowledge – Demonstrable knowledge and experience of Equity Operations – trade management, clearing, settlements, margin & collateral, payments, and reconciliations.
  • Methodology & Analytical Skills – Employs critical thinking to respond to changes in the work environment. Maintains an independent and objective approach, considers facts without personal bias. Good understanding of internal controls and risk assessment concepts and strong analytical skills to assess and challenge where necessary.
  • Teamwork - Completes work effectively and efficiently; clears obstacles. Executes assignments independently, with limited supervision. Actively listens and achieves a common understanding of agreed upon outcomes and actions/next steps.
  • Communication - Demonstrates ability to synthesize information extracted from relevant risk analysis and control assessment techniques. Is clear and concise in both written and verbal communications, with the ability to present complex and sensitive issues to management in a persuasive manner .

Nice To Haves

  • 8–12 years of experience in Payments, Operations, Product Control, or Treasury roles within Equities or related asset classes.
  • Strong Equities product knowledge (preferably in one or more: Prime Brokerage, Cleared Derivatives, FXPB, EDG, Cash Equities).
  • Deep understanding of front-to-back trade lifecycle, settlement mechanics, and client funding processes.
  • Proven ability to manage complex risk scenarios and provide rapid, well-reasoned decisions under pressure.
  • Excellent stakeholder management and communication skills with a control-first mindset.
  • Strong analytical and problem-solving capabilities with experience driving automation or control improvements.

Responsibilities

  • Perform independent assessments of the risk; plan, execute and document reports, by partnering closely with GEO stakeholders and Control Managers. In this role you will be provided with the opportunity to develop a detailed understanding of the Risk Management Framework JPMorgan Chase.
  • These assessments will require development of a testing approach, as well as the reporting on the effectiveness of controls that support a broad range of risk stripes.
  • Share information with internal/external stakeholders frequently, transparently and effectively to promote clarity and understanding. Analyse risks and proactively identify areas for improvement where vulnerabilities are identified.
  • Detail findings and use judgment to provide guidance on the risk and controls environment. Communicate issues to Stakeholders in a clear and concise manner, both verbally and in writing.
  • Monitor and regularly review improvement opportunities.
  • Influence training agenda to ensure broader team stays current on methodology, technology, tools and relevant industry trends.
  • Partner with Stakeholders on change initiatives, supporting a culture of engagement while adding value.
  • Promote an inclusive and diverse work environment where team members are encouraged to ask questions, seek advice and continually learn.

Benefits

  • competitive total rewards package including base salary determined based on the role, experience, skill set and location
  • commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions
  • comprehensive health care coverage
  • on-site health and wellness centers
  • retirement savings plan
  • backup childcare
  • tuition reimbursement
  • mental health support
  • financial coaching
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