Open Directory Community Engagement & Growth Director - U.S.

LSEG•Village of Westhampton Beach, NY

9d•$167,000 - $278,300

About The Position

The LSEG D&A Workflows business delivers digital workflow solutions that provide financial insights to help enterprise finance professionals make actionable decisions across the investment and trade lifecycle. These solutions combine LSEG’s leading content, advanced tools, and collaboration experiences. Open Directory (OD) is an LSEG and Microsoft Teams collaboration experience that connects experts across wealth management, investment banking, sales & trading (sell-side), buy-side asset management, and related front/middle/back-office roles – spanning equities, fixed income, currencies, and credit. Our vision is to build a thriving networking community that enables finance professionals to share knowledge, collaborate on industry challenges, and advance their careers. We are seeking a Product Leader for the Americas to drive this vision – someone with deep financial services experience and a passion for community-driven growth. In this role, you will own the regional product strategy for user engagement and growth, leveraging best practices from successful communities globally while tailoring them to the unique dynamics of American markets.

Requirements

Proven experience building active online communities with features like gamification and user-generated content.
Expertise in analyzing product metrics and user feedback to inform improvements.
Creative mindset with awareness of engagement trends across industries.
Significant experience in financial services with understanding of front, middle, and back-office functions.
Deep understanding of American financial services landscape and collaboration platforms.
5–10+ years in product management, with at least 2–3 years in a senior role.
Entrepreneurial mindset, ability to handle ambiguity, and strong user advocacy.
Strong written and verbal communication skills to engage diverse audiences across America.

Responsibilities

Define and execute the Americas-specific roadmap for community features and growth.
Articulate a clear vision for how OD will evolve to serve financial services professionals in Americas Region, incorporating insights on regional trends and cross-industry best practices.
Design features and programs that resonate with finance professionals.
Implement creative engagement strategies such as gamification, interactive content, and exclusive regional events to enhance participation and loyalty.
Own the user growth strategy for Americas, aligned with global product vision.
Develop initiatives to onboard professionals across major financial hubs (e.g. New York, Toronto, Chicago) and convert them into engaged members using organic and targeted outreach.
Collaborate with global product teams to develop community-centric features tailored for American users.
Ensure seamless integration with existing tools and innovate using regional insights.
Partner with internal teams and external stakeholders to translate community vision into product features and go-to-market plans.
Foster partnerships with regional industry associations, influencers, and academic institutions for mutual growth.
Establish KPIs for community health and growth in Americas.
Use analytics and feedback to inform product decisions and report on regional success.
Inspire and influence teams to achieve ambitious goals.
Provide guidance, mentorship, and support to ensure alignment and success across diverse markets.