Open Coverage Account Manager-Legal

Thomson Reuters • Frisco, TX

30d

About The Position

The Open Coverage Account Manager is responsible for working with customers to establish good rapport and provide solutions. This role involves working independently on a limited basis as directed by the Regional Manager, with much of the sales efforts taking place over the telephone and web meetings. The Open Coverage Account Manager will gain field sales experience by traveling to customer locations as needed. About the Role To support new sales and growth initiatives by developing and maintaining relationships with key stakeholders within clients to maximise opportunities for cross selling and up selling. To develop excellent client relationship through face to face customer visits, telephone calls and email communication in order to understand their evolving needs and identify solutions to meet those needs. To identify opportunities for cross selling and upselling by understanding customers’ needs and identifying solutions to meet those needs. To work collaboratively with internal teams to devise effective strategies to win new business and increase market share. To undertake complex sales processes involving multiple decision makers and influencers. To negotiate and close sales opportunities. To use product proposition and value messages to engage customers and position products and services as the best solution to meet their requirements. To create and deliver large group presentations and web based technology demonstrations to showcase products and services. To provide consultative selling to solve customer problems and address customer needs. To build partnerships internally and externally to facilitate opportunity creation.

Requirements

• Strong commercial awareness and ability to identify ways to sell additional products and services.
• Excellent interpersonal, relationship building and communications skills.
• Ability to plan and prioritize workload to ensure deadlines are met.
• Good analytical and problem solving skills.
• Self-motivated and confident to operate with a high degree of autonomy.
• Team player who enjoys working collaboratively with colleagues at all levels of the organization.
• Strong computer literacy including good working knowledge of Microsoft Office applications.
• Results oriented approach with a focus on driving revenue and increasing market share.

Nice To Haves

• Experience of using CRM systems would be beneficial.

Responsibilities

• Support new sales and growth initiatives by developing and maintaining relationships with key stakeholders within clients to maximise opportunities for cross selling and up selling.
• Develop excellent client relationship through face to face customer visits, telephone calls and email communication in order to understand their evolving needs and identify solutions to meet those needs.
• Identify opportunities for cross selling and upselling by understanding customers’ needs and identifying solutions to meet those needs.
• Work collaboratively with internal teams to devise effective strategies to win new business and increase market share.
• Undertake complex sales processes involving multiple decision makers and influencers.
• Negotiate and close sales opportunities.
• Use product proposition and value messages to engage customers and position products and services as the best solution to meet their requirements.
• Create and deliver large group presentations and web based technology demonstrations to showcase products and services.
• Provide consultative selling to solve customer problems and address customer needs.
• Build partnerships internally and externally to facilitate opportunity creation.

Benefits

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
• market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match
• market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave
• optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed