Open Access Coordinator
US Digestive Health•Lewes, DE
•Onsite
About The Position
Under the direction of the Open Access Supervisor and Manager, the Open Access Coordinator will work on Open Access Referrals and Recall lists to help patients schedule through the USDH Open Access Program
Requirements
- Excellent customer service.
- Ability to work cooperatively with managers and peers.
- Excellent oral and written communication skills are required.
- Must be authorized to work in the US for any employer
- MA
Nice To Haves
- Medical office experience preferred.
- Bilingual is a plus.
- Skills in Microsoft Office (Outlook, Teams, Excel) preferred.
- Previous EPIC experience is preferred.
Responsibilities
- Receive referrals and work through a contact cadence (calls, text messages, MyLGHealth messages, letters) to help patients schedule through Open Access
- Work off Recall lists through a contact cadence (calls, text messages, MyLGHealth messages, letters) to help patients schedule through Open Access.
- Receive and distribute medical screening forms to the Open Access team.
- Monitors incoming text messages to the Open Access team and distributes or responds as appropriate.
Benefits
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Uniform allowance
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
101-250 employees
