Op Sup Spec-Transcript Analyst

Radford University Portal • Radford, VA

1d

About The Position

The Operations Support Specialist – Transcript Analyst assists the Operations team in the Office of Undergraduate Admissions with primary responsibility for the examination, evaluation, and maintenance of transfer-credit awards from institutions of higher education with emphasis on the expanding online program opportunities at Radford University. The Transcript Analyst aids staff, faculty, and students on evaluations, and/or applies updates to the student’s record. Research, formulation, and maintenance of articulation agreements showing transfer credit award policies with institutions of higher education will be required. Responsible for accurately entering evaluated courses into Banner record and course libraries. The Operations Support Specialist – Transcript Analyst will interact with prospective students, community/junior college counselors, and other referral sources, and participate in admissions events. The position will also be responsible for helping prospective students navigate transfer and admissions policies related to transfer credits and how they articulate. The Operations Support Specialist – Transcript Analyst is responsible for administering a comprehensive system of transcript evaluation for all undergraduate students and interfacing with on and off-campus stakeholders to help the institution reach transfer enrollment goals. Working closely with the broader enrollment team, this position will connect with various constituents across campus to effectively streamline internal and external admissions processes regarding transfer credit.

Requirements

• Associates degree or equivalent experience and training
• Recent experience and/or familiarity with college or university environment, college students, college transcripts, and higher education
• Direct work experience in articulation or academic advising or transcript evaluation may be substituted for the required education on a year for year basis
• Demonstrated computer proficiency, including an automated Higher Ed Admissions system and Microsoft Office programs Word, Excel, PowerPoint, Access, and Outlook
• Demonstrated verbal and written communication skills
• Able to work on weekends, evenings, and holidays as required

Nice To Haves

• Bachelor’s Degree in Education or related field
• Knowledge of student records, transfer credits or college transcripts, coordination and formulation of articulation agreements between institutions of higher education; evaluation of transfer credits; experience in the interpretation of college-level course equivalencies
• One year of experience with military education programs and systems
• Two years of enrollment management-related experience at a post-secondary institution
• Two years of demonstrated ability with enrollment information systems, web technologies, and electronic data management
• Experience working in a diverse, multicultural setting
• Previous experience that provides evidence of understanding of undergraduate areas of study and international evaluations and articulations
• Knowledge of Ellucian’s Banner system, Common Application, Cognos, Slate, and Banner Document Management system

Responsibilities

• Examination, evaluation, and maintenance of transfer-credit awards
• Aids staff, faculty, and students on evaluations, and/or applies updates to the student’s record
• Research, formulation, and maintenance of articulation agreements showing transfer credit award policies with institutions of higher education
• Accurately entering evaluated courses into Banner record and course libraries
• Interact with prospective students, community/junior college counselors, and other referral sources, and participate in admissions events
• Helping prospective students navigate transfer and admissions policies related to transfer credits and how they articulate
• Administering a comprehensive system of transcript evaluation for all undergraduate students and interfacing with on and off-campus stakeholders to help the institution reach transfer enrollment goals
• Connect with various constituents across campus to effectively streamline internal and external admissions processes regarding transfer credit
• Performs other job-related duties as assigned in support of the university’s goals and core values

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree