Op Excellence Engineer II

Emory Healthcare•Decatur, GA

7d•Onsite

About The Position

The Operational Excellence Engineer II at Emory Healthcare plays a key role in driving continuous improvement initiatives across the organization. This advanced-level position focuses on optimizing healthcare systems, enhancing patient outcomes, and supporting cross-functional teams with process improvement projects. With a solid foundation in Lean and Six Sigma methodologies, the Engineer II independently manages moderate-to-complex projects and serves as a knowledgeable resource on best practices for operational efficiency and quality improvement. Process Improvement Projects: Lead and support moderate-to-complex projects to enhance healthcare systems and operational efficiency Utilize a structured methodology to analyze localized systems and processes, recommend improvements, and coordinate change implementation through individual and team facilitation Advanced Data Analysis: Conduct in-depth workflow analyses, time studies, and data collection Apply statistical techniques to analyze data, create advanced process maps, generate Pareto charts, pivot tables, develop run/control charts to identify trends and opportunities for improvement and establish statistical significance for causal factors Access eHMR and other databases to modify established reports for analysis Lean & Six Sigma Facilitation: Act as a mentor and resource for departments implementing Lean and Six Sigma methodologies Provide guidance on Daily Management Systems, A3 problem solving, and advanced Lean concepts such as kaizen and value stream mapping Project Management & Planning: Independently manage project timelines, resources, and milestones for process improvement initiatives Collaborate with leadership and stakeholders to define project goals, scope, and deliverables, ensuring alignment with organizational objectives Productivity & Performance Review: Conduct comprehensive reviews of departmental productivity and operational performance Identify root causes of inefficiencies and escalate findings to responsible roles, offering actionable recommendations for improvement Reporting & Communication: Develop and present detailed reports, dashboards, and presentations for leadership and department stakeholders Communicate project progress, challenges, and outcomes effectively to cross-functional teams and executive leadership Research & Innovation: Research industry best practices and emerging trends in healthcare operational excellence Propose innovative solutions and improvements that enhance the effectiveness and sustainability of Emory Healthcare's processes.

Requirements

Bachelor's degree in Industrial Engineering, Healthcare Administration, Business, or a related field
3-5 years of experience in process improvement, engineering, or operations, preferably in a healthcare environment
Proficient in Process Improvement methodologies with a demonstrated ability to apply these concepts in complex settings
Strong analytical and statistical skills, with experience in data analysis tools such as Excel, Tableau, Minitab, or similar software
Excellent project management skills with the ability to independently manage multiple projects and prioritize effectively
Advanced communication and interpersonal skills, with experience presenting to leadership and cross-functional teams
Demonstrated ability to lead projects and collaborate effectively with cross-functional teams at all organizational levels
Advanced problem-solving skills, with the ability to identify root causes, develop actionable insights, and implement sustainable improvements
Comfortable managing change in a dynamic healthcare environment and fostering a culture of continuous improvement
Proven track record of delivering measurable improvements in operational efficiency, patient outcomes, and resource utilization

Nice To Haves

Master's degree preferred
Lean and/or Six Sigma Green Belt certification preferred.

Responsibilities

Lead and support moderate-to-complex projects to enhance healthcare systems and operational efficiency
Utilize a structured methodology to analyze localized systems and processes, recommend improvements, and coordinate change implementation through individual and team facilitation
Conduct in-depth workflow analyses, time studies, and data collection
Apply statistical techniques to analyze data, create advanced process maps, generate Pareto charts, pivot tables, develop run/control charts to identify trends and opportunities for improvement and establish statistical significance for causal factors
Access eHMR and other databases to modify established reports for analysis
Act as a mentor and resource for departments implementing Lean and Six Sigma methodologies
Provide guidance on Daily Management Systems, A3 problem solving, and advanced Lean concepts such as kaizen and value stream mapping
Independently manage project timelines, resources, and milestones for process improvement initiatives
Collaborate with leadership and stakeholders to define project goals, scope, and deliverables, ensuring alignment with organizational objectives
Conduct comprehensive reviews of departmental productivity and operational performance
Identify root causes of inefficiencies and escalate findings to responsible roles, offering actionable recommendations for improvement
Develop and present detailed reports, dashboards, and presentations for leadership and department stakeholders
Communicate project progress, challenges, and outcomes effectively to cross-functional teams and executive leadership
Research industry best practices and emerging trends in healthcare operational excellence
Propose innovative solutions and improvements that enhance the effectiveness and sustainability of Emory Healthcare's processes.