The Role We’re looking for a curious, detail-oriented co-op to help us document and improve how maintenance work happens in IBM Maximo, our enterprise maintenance management system. You’ll work closely with maintenance, engineering, quality, and system experts to map real-world processes and turn existing instructions into clear, compliant, easy-to-use training documents. If you like figuring out how things work, organizing messy information, and leaving things better than you found them—this role is for you. Here’s What You’ll Do 1. Maximo Work Order Process Mapping Learn how maintenance work requests move through Maximo—from initial request all the way to closure and historical records. Create a clear, end-to-end process map that shows steps, decisions, handoffs, and system touchpoints. Meet with stakeholders (maintenance, planners, engineers, system admins) to confirm accuracy and incorporate feedback. Finalize an accurate process map that can be used for training, onboarding, and process improvement. 2. Work Instructions & Job Aids (Veeva) Take existing Work Instructions (WIs) and Job Aids (JAs) and convert them into Veeva-compliant documents. Update screenshots so they match the current Maximo system and workflows. Make documents clearer, more consistent, and easier for users to follow. Identify which training curricula each document should be tied to so the right roles get the right training. Partner with quality and system owners to finalize documentation. How We’ll Measure Success By the end of the co-op, success looks like: Process Mapping A complete Maximo Work Order process map covering request → planning → execution → closure Process map reviewed and validated by key stakeholders Clear documentation of decision points, role responsibilities, and system usage Documentation & Training Alignment WIs and JAs converted into Veeva-ready, audit-friendly documents Updated screenshots that reflect current system configuration Each document mapped to one or more appropriate training curricula Positive feedback from stakeholders on clarity and usability Overall Impact Documentation that can be reused across sites Reduced confusion or rework due to outdated or unclear instructions Tangible deliverables that remain in use after the co-op ends Here’s What You’ll Need (Basic Qualifications) Currently enrolled in a Bachelor’s or Master’s program (Engineering, Operations, Information Systems, Industrial Engineering, Quality, or related field) Comfortable asking questions and working with different teams Strong attention to detail and organization Able to turn complex processes into clear visuals and written steps Familiar with Microsoft Word, PowerPoint, and basic process-mapping tools This position is site-based, requiring you to be at Moderna’s site full-time. This position is not eligible for remote work. At Moderna, we are focused on delivering on our mission by enabling talent to thrive. For this role, we are currently unable to offer immigration sponsorship. Candidates must already hold work authorization in US and be able to maintain that status without the need for future sponsorship. Here’s What You’ll Bring to the Table (Preferred Qualifications) Experience with IBM Maximo or another CMMS/EAM system Exposure to manufacturing, maintenance, or regulated environments Familiarity with SOPs, Work Instructions, or training materials Any experience with Veeva or document management systems What You’ll Get Out of This Real-world experience with an enterprise maintenance system Exposure to quality and compliance in a regulated industry Process improvement and stakeholder engagement skills Deliverables you can point to on your resume and talk about in interviews Pay & Benefits At Moderna, we believe that when you feel your best, you can do your best work. That’s why our co-op benefits are designed to support you during your time with us —at work, at home, and everywhere in between. Free premium access to meditation and mindfulness classes Subsidized commuter benefits Generous paid time off, including vacation, sick time, holidays, volunteer days, and a discretionary year-end shutdown Location-specific perks and extras The salary range for this role is $20.00 - $60.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An individual’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, performance, and business or organizational needs. The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance. The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance. About Moderna Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities. Our Working Model As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact. Moderna is a smoke-free, alcohol-free, and drug-free work environment. Equal Opportunities Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply! Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. Accommodations We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best. Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at [email protected]. Export Control Notice This position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant’s ability to access export-controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. For this role Moderna is unable to sponsor non-U.S. persons to apply for an export control license. Our Mission and Vision At Moderna we are pioneering the development of a new class of drugs made of messenger RNA (mRNA). This novel drug platform builds on the discovery that modified mRNA can direct the body’s cellular machinery to produce nearly any protein of interest, from native proteins to antibodies and other entirely novel protein constructs that can have therapeutic activity inside and outside of cells. We have a clear mission to propel the field of mRNA science forward and deliver new medicines to patients and a unique vision for how to achieve this mission. Our Mission: To deliver on the promise of transformative messenger RNA (mRNA) science to bring new medicines to patients. Our Vision: To unlock the potential of mRNA by establishing an ecosystem of teams and partners that will work together to develop the broadest possible array of drugs, across diverse therapeutic areas and routes of administration, for serious diseases that are not treatable today. Third Party Staffing Agencies Moderna does not accept unsolicited resumes from any source other than directly from candidates. For the protection of all parties involved in the recruiting process, resumes will only be accepted from recruiters/agencies if a signed agreement is in place at the inception of the recruiting effort and authorized for a specified position. Unsolicited resumes sent to Moderna from recruiters/agencies do not constitute any type of relationship between the recruiter/agency and Moderna and do not obligate Moderna to pay fees if we hire from those resumes. Reasonable Accommodation Notice Moderna will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Please inform the company's personnel representative by calling 617-460-9346 or emailing [email protected] if you need assistance completing any forms or to otherwise participate in the application process. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Return Home
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Job Type
Full-time
Career Level
Intern