Onsite Support Services Coordinator I

3MD Inc.

8d • Onsite

About The Position

The Onsite Support Services Coordinator I is responsible for overseeing and managing the daily operations of assigned managed support services within a specified location or facility. This role will participate in relevant managed services, provides daily support in maintaining program documentation, coordinating meetings, produces reports, and provides other general office support. The Onsite Support Services Coordinator I must be effective in time management and will work closely with various departments to ensure the delivery of high-quality services.

Requirements

• High School Diploma
• 1-3 Years of Experience
• Requires a valid driver’s license, reliable transportation, and current auto insurance
• Must possess the ability to assimilate a wide variety of detail and convey it to appropriate persons for action
• Basic to intermediate understanding of project management methodology and practices
• Ability to quickly understand and align with department and organization priorities and practices to support the department's strategic priorities and goals
• Demonstrate written and oral communication that is timely, accurate, professional, consistent, and targeted to the appropriate audience. Demonstrated ability to effectively organize, prioritize, and follow through on assigned tasks and documentation with accuracy and attention to detail and meet deadlines
• Demonstrate the ability to adapt well to changing environment and respond quickly to requests and needs of the environment
• Ability to create original forms and instructions
• Demonstrate independence, requiring minimal supervision to accomplish assigned tasks or projects and manage time effectively

Nice To Haves

• An Associate’s Degree OR equivalent education and experience in healthcare, project management, business or clinical operations, or information technology preferred
• Education in Project Management methodology based on Project Management principles preferred
• The position requires at least 1-3 years of demonstrated work experience in onsite support, organizing, facilitating, and assisting in planning a project or business/clinical operations

Responsibilities

• Establish and maintain effective working relationships with staff at all levels
• Work with strategic partners to ensure successful delivery of hardware and supplies onsite
• Assist in the implementation of projects and programs assigned to the team in a manner that achieves the strategic goals of Denali
• Identify and participate in staffing and department quality improvement projects, develop process maps, and recommend process improvements to support increased efficiencies
• Complete literature searches and small research projects and manage small or low-complexity project tasks with minimal supervision
• Coordinate all aspects of capital purchasing, and appropriate operational expenditures, and assist with managing the project budget
• Develop, plan, coordinate, facilitate, maintain, and distribute program/project information and documentation using standard documentation. May include meeting agendas, minutes, scheduling meetings, status reports, sharing department documents, SharePoint, PR3, and others
• Perform assigned individual project tasks and modules and contribute to the completion of team tasks accurately and timely
• Conduct regular site visits to ensure project compliance with design, safety standards, and regulations
• Assist in the organization and inventory of all resources, equipment, and materials necessary to complete the project
• Run reports and analyze data through PR3 software to support specific project work

Benefits

• U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
• U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays.
• Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time.
• Additional paid sick leave is also provided if required by state or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees