Onsite Coordinator I
About The Position
In this role, you will report to the Onsite Supervisor and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science. Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will: Oversee inventory operations, including tracking slow-moving and obsolete items, conducting cycle counts, and supporting annual physical inventory audits. Process inventory requests and coordinate material movement with a focus on accuracy and regulatory compliance. Deliver daily customer service support, maintaining clear and proactive communication regarding inventory status and client needs. Execute purchasing functions such as managing backorders, expediting shipments, coordinating direct factory and third-party orders, and resolving invoice or pricing issues. Manage order entry, monitor performance metrics, and document cost-saving initiatives. Coordinate shipping activities including packaging, documentation, and system data entry; operate and inspect basic warehouse equipment. Safely handle hazardous materials and ensure full compliance with shipping and packaging regulations. Act as a liaison with key customer contacts, including purchasing directors, facility managers, and plant leadership. Utilize various systems (e.g., SAP, Citrix, Avantor Inventory Management Systems, ChemSW, and customer-specific platforms) to perform job duties efficiently.
Requirements
- High school diploma or GED required.
- Minimum of 2 years of experience in material handling, inventory replenishment, or customer service.
- Proficiency in Microsoft Excel required.
- Familiarity with ERP systems.
- Basic understanding of purchasing and inventory management processes.
- Strong customer service orientation with a proactive, professional attitude.
- Committed to safety, quality, and strict adherence to established protocols and procedures.
- Adaptable and flexible, with the ability to manage multiple priorities effectively.
- Self-motivated and capable of taking initiative and leading tasks independently.
- Excellent verbal and written communication skills for effective collaboration with customers and internal teams.
Responsibilities
- Oversee inventory operations, including tracking slow-moving and obsolete items, conducting cycle counts, and supporting annual physical inventory audits.
- Process inventory requests and coordinate material movement with a focus on accuracy and regulatory compliance.
- Deliver daily customer service support, maintaining clear and proactive communication regarding inventory status and client needs.
- Execute purchasing functions such as managing backorders, expediting shipments, coordinating direct factory and third-party orders, and resolving invoice or pricing issues.
- Manage order entry, monitor performance metrics, and document cost-saving initiatives.
- Coordinate shipping activities including packaging, documentation, and system data entry; operate and inspect basic warehouse equipment.
- Safely handle hazardous materials and ensure full compliance with shipping and packaging regulations.
- Act as a liaison with key customer contacts, including purchasing directors, facility managers, and plant leadership.
- Utilize various systems (e.g., SAP, Citrix, Avantor Inventory Management Systems, ChemSW, and customer-specific platforms) to perform job duties efficiently.
Benefits
- Health and Wellness: Medical, Dental, Vision and Wellness programs
- Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.
- Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
- Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance
- Recognition: Celebrate your peers and earn points to redeem on gifts and products
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
