OnSite Specialist - San Antonio, TX

Stryker•San Antonio, TX

3d•Onsite

About The Position

Position summary: · Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management. · Essential duties & responsibilities: (detailed description) · Provides clinical surgical support by managing all relevant equipment. · Anticipates related device needs of the O.R. staff and surgeon during surgical procedures. · Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices. · Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel. · Maintains knowledge base of equipment and disposable products through Stryker education training programs. · Provide physicians and OR personnel with information on new and current products. · Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis. · Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account. · Accurately records and reports all surgical procedure information. · Adheres to all Stryker and medical facility policies, standards and procedures. · Analyze and resolve both routine and non-routine product issues expediently using independent judgment. · Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility. · Adhere to (HIPAA) and other related patient confidentiality policies and procedures. · Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage at other account in and outside your region; other shifts might include on-call, overnight, and weekends; other accounts might require overnight travel. o Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time) Education & special trainings: · Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred. · Applicable for Specialists working in Sterile Processing Department: HSPA CRCST Certification within 6 months of start date and on time yearly renewal Qualifications & experience: · Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred. · Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential. · The ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding, high stress situations. · The ability to provide support/coverage, not only at your assigned account during your assigned shift, but also on other shifts that need additional support. Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time) · The ability to provide on-call services as required by the hospital/account, which may include overnight and weekends. If the account contract includes on-call services, you must be within 45 minutes driving distance from the account. · The ability to provide support/coverage at other accounts in other regions, which may include overnight travel. Scope of Work Summary (High-level Disinfection & Endoscope Management): Manages transportation, reprocessing, and high-level disinfection (HLD) of flexible endoscopes and TEE probes per hospital policy and ANSI/AAMI standards. Core Responsibilities: · Transport used scopes and probes safely between procedural areas and reprocessing sites. · Perform leak testing, manual cleaning, and automated or manual HLD. · Validate and document all HLD cycles and labeling. · Return processed scopes/probes to designated storage locations. · Maintain communication with clinical departments regarding instrument availability. Certifications: · CER certification required within 6 months (or per state legislation). · Ongoing continuing education required annually.

Requirements

Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.
Applicable for Specialists working in Sterile Processing Department: HSPA CRCST Certification within 6 months of start date and on time yearly renewal
Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.
Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.
The ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding, high stress situations.
The ability to provide support/coverage, not only at your assigned account during your assigned shift, but also on other shifts that need additional support. Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)
The ability to provide on-call services as required by the hospital/account, which may include overnight and weekends. If the account contract includes on-call services, you must be within 45 minutes driving distance from the account.
The ability to provide support/coverage at other accounts in other regions, which may include overnight travel.
CER certification required within 6 months (or per state legislation).
Ongoing continuing education required annually.

Nice To Haves

Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.
Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.

Responsibilities

Provides clinical surgical support by managing all relevant equipment.
Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.
Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.
Maintains knowledge base of equipment and disposable products through Stryker education training programs.
Provide physicians and OR personnel with information on new and current products.
Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.
Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account.
Accurately records and reports all surgical procedure information.
Adheres to all Stryker and medical facility policies, standards and procedures.
Analyze and resolve both routine and non-routine product issues expediently using independent judgment.
Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.
Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage at other account in and outside your region; other shifts might include on-call, overnight, and weekends; other accounts might require overnight travel.
Transport used scopes and probes safely between procedural areas and reprocessing sites.
Perform leak testing, manual cleaning, and automated or manual HLD.
Validate and document all HLD cycles and labeling.
Return processed scopes/probes to designated storage locations.
Maintain communication with clinical departments regarding instrument availability.