Onsite Counselor (Temporary - San Antonio, TX)

Spring Health•San Antonio, TX

1d•$75 - $95•Onsite

About The Position

Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that’s meditation, coaching, therapy, medication, and beyond. Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like General Mills, Guardian, Bain, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $300 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, Rethink Impact, Work-Bench, William K Warren Foundation, SemperVirens, Able Partners, True Capital Ventures, and a strategic investor, Guardian Life Insurance. Thanks to their partnership, our current valuation has reached $2 billion. The Onsite EAP Counselor role is a unique and exciting opportunity to provide EAP counseling, management consultations, program promotion, critical incident response, and training, etc. to employees as well as case manage mandatory Drug Free Workplace referrals and conduct expatriate readiness interviews. You may also provide consultation to HR, program managers, and supervisors on workplace and organizational issues. This role will report to the Spring Health Clinical Manager.

Requirements

LPC, LCSW, LMFT, or Psychologist with minimum of 3 years experience (independent licensure required). You have an unrestricted license to practice psychotherapy in the state you are practicing in.
EAP experience
Demonstrated SUD experience
Experience working with diverse populations (bilingual preferred)
Knowledge of healthcare settings and community resources
Tech and computer savvy: comfortable adopting new technologies and platforms and efficient in tech-related tasks.
Excellent written and verbal communication skills
You have been trained and have experience in delivering management consultation, management referrals, critical incident response, and EAP presentations
You have training and experience in evidence-based modalities of care, including short-term, solution-focused therapy
(Psychologist, LCSW, LMFT, LPC, LMHC, etc.) We are not able to accept applications from anyone requiring licensed supervision
You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks
You are committed to high quality documentation of service delivery that is completed in a timely manner
You like working independently, but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master’s level clinical care navigators

Nice To Haves

SAP qualified preferred
CEAP certification preferred
Supervisory experience and/or experience working with management and human resource professionals preferred
Experience working with diverse populations (bilingual preferred)

Responsibilities

Provide on-site support to managers, people teams, and members onsite at the customer location in San Antonio, TX ; the hours for this role will be an 8 hour shift that falls between regular business hours Monday through Friday but is open to part time hours as long as the hours are consistent week to week.
Provide management consultation to leaders in order to enhance employee wellbeing and workplace effectiveness.
Conduct assessment to determine Service Agreement and Recovery Plan for referred employees.
Monitor employees’ engagement in the mandatory Drug Free Workplace referral process.
Delivery of critical incident response services.
Conduct trainings and facilitate Spring Health benefit promotion events.
Develop expert-level understanding of the customer benefit ecosystem and available support programs.
Provide solution-focused employee mental health counseling, consultation, support, and connection to appropriate resources.
Complete required internal training and assignments and attend Spring Health Clinical Team meetings.
Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards.
Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up.
Identify and problem-solve issues that create barriers or disruption to care, with support from leadership.
Maintain accurate and complete documentation of required information that meets risk management and regulatory requirements.
Other responsibilities as it applies to the success of this role.