Onsite Representative Lead

Incora•Jamestown, ND

3d•Onsite

About The Position

Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional Onsite Representative here at Incora. As the leading supply chain solutions business in the aerospace industry our customers are at the heart of our business. The Onsite Representative Lead is accountable for representing Incora at customer production sites, interacting and coordinating directly with customer representatives and on-site functional area managers to effectively maintain and replenish customer supply locations. They also act as a liaison to assist in monitoring stock levels, resolving inventory and product discrepancies, and expediting critical needs in support of customer requirements. Key Activities will include: Fantastic communication skills, a continuous improvement mindset and the willingness to learn and grow. Most importantly you will be passionate about our Incora Values and exceeding customer expectations. We are an Equal Employment Opportunity (EEO) employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. Incora™ is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world. We exist to enable the mission critical. With a strong foundation in the aerospace and defense markets, we also utilize our expertise to serve industrial manufacturing, marine, pharmaceuticals, and beyond. We manage all aspects of the supply chain from procurement to warehouse management, from logistics to on-site customer services. We pride ourselves on offering: Industry-leading capabilities Innovative solutions Greater customer value Trusted supplier relationships Business growth and operational efficiency Access to certain of the Company’s products, materials, and technical data contained in our facility is restricted under the International Traffic in Arms Regulations (ITAR) to “U.S. Persons,” which is defined as U.S. Citizens, lawful permanent residents of the United States, or certain individuals admitted to the U.S. as a refugee or who have been granted asylum; and therefore, employment is limited to applicants who meet this “U.S. Person” requirement. Applicants receiving a conditional offer of employment will be required to provide evidence of their U.S. person status to comply with the ITAR requirements. Incora™ is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world. We exist to enable the mission critical. With a strong foundation in the aerospace and defence markets, we also utilize our expertise to serve industrial manufacturing, marine, pharmaceuticals, and beyond. We manage all aspects of supply chain from procurement to warehouse management, from logistics to on-site customer services. We pride ourselves on offering: -Industry-leading capabilities -Innovative solutions -Greater customer value -Trusted supplier relationships -Business growth and operational efficiency

Requirements

A High school graduate with proven customer service, and interaction skills, with direct customer contact with the ability to deal tactfully, confidently, and ethically with both internal and external customers demonstrated excellence and commitment to a safe and hazard-free workplace.
Most importantly you will be passionate about our Incora Values and exceeding customer expectations.
Courage Take ownership for issues and problems.
Collaboration Share knowledge and experience with others
Commitment – Focus on ensuring internal and external customer expectations is met in a timely way.
Community – We value our world and everyone who shares it.

Responsibilities

Perform daily product to end user location maintenance (areas may include bins, cabinets, trays, etc. and/or a combination of these stocking locations)
Perform required maintenance and processing for shelf-life materials, including proper removal and disposal processes in alignment with customer and product specifications.
Proactively initiate and/or respond efficiently to daily internal and external customer requirements, including interaction with the contract administration/customer service and customer production floor management to facilitate needs.
Address on site quality assurance issues and forward to Program/Site Management and/or Quality Management for resolution.

Benefits

An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.
We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.
Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service. In addition, they will receive a separate amount of Sick Time.
Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time.
Family friendly policies such as 2 weeks paid parental leave.
We believe every little help by offering a generous discount portal only available to Incora employees vis Perkspot.
Employers paid Group Life Insurance at 1x salary, STD, and LTD.
Incora offers three (four for California) different health plans with competitive premiums for all full-time permanent employees.
Incora offers a 401K plan with company match.
Very importantly we want to be with you to help your career take off and become part of the Incora Story.