Join the People Helping People Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service. The Opportunity: We are seeking a talented Facilities Manager. The Facilities Manager coordinates vendor relationships, maintenance, repairs and invoice review for a Velera Facility. This role works at a high degree of efficiency and timeliness in responding to and resolving general building equipment maintenance issues and business continuity efforts. This position will administer security access badges and keys for site, ensuring accurate and timely documentation/reports. The Facilities Manager will work closely with the Manager, Enterprise Facilities Operations on tasks including space planning, furniture design, workstation relocation, building cleanliness, purchasing of office/building supplies, stocking, building safety, and a wide range of facility support requests. This position also assists in identifying cost savings via building and staff efficiencies, and works on special projects, including researching, evaluating and presenting recommendations. Day in the Life: Coordinate vendor services to ensure building maintenance and repairs, including building automation systems (HVAC, fire/life safety, electrical power systems, lighting controls, etc.), equipment (building, office), and repairs (furniture, door hardware, etc.) are resolved in a timely manner. Build strong relationships with internal and external stakeholders through first-class service, attention to detail and proactive communications. Build strong relationship with vendors, coordinate scheduling of work, and ensure work is performed to contract within Velera standards. Administer security access badges, keys. Oversee daily security operations, which include but not limited to, reviewing/responding to incident reports, daily transaction history, building access system, alarms, and security equipment/system repairs. Ensure contract deadlines due not expire and review all invoices for accuracy and timeliness of payment. Assist the Site Manager with contracts negotiations and budgeting. Provide proactive and routine building maintenance to reduce downtime, and breakage. Maintain CAD drawings and logistics for site(s). all while ensuring adherence to safety, building standards, and ergonomic requirements. Assist Manager, Enterprise Facilities Operations in development and implementation of support of business continuity readiness. Develop and organize preventative maintenance and compliance programs. Serve as primary in the distribution of Facilities helpdesk support requests while meeting or exceeding departmental SLA’s. Assist Manager, Enterprise Facilities Operations with space planning needs; to include furniture design options for changing environment, vendor quotes, placing orders, workstation modifications, installations, and repairs. Coordinate the department’s monthly reports to ensure they are accurate and provided in a timely manner. Develop and maintain current desktop procedure for respective job duties. Crossed trained in the other Workplace Services functions as back-up and support of function. Collaborate with departments to ensure high-level of support to meet customer needs. Actively supports and embraces our core values of Work as Partners. Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions. Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks. Assist with special projects and perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
501-1,000 employees