Account Manager - Hybrid (Tampa, FL)

OneDigital • Tampa, FL

4d • Hybrid

About The Position

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital. Our Newest Opportunity: Employee Benefits Account Manager (Small Group) – Florida Connect Team We are seeking an Employee Benefits Account Manager to support a high-volume book of small group clients (10–50 lives) within a collaborative, national support model. This role is focused on managing the full renewal lifecycle, open enrollment execution, and day-to-day client servicing across a diverse portfolio.

Requirements

• Active Health & Life insurance license (Florida required)
• 3+ years of employee benefits experience, ideally supporting small group clients
• Strong understanding of fully-insured and level-funded plans, renewals, and open enrollment processes (no self-funded experience required)
• Comfortable managing a high-volume book with strong attention to detail and client service
• Must be very organized

Nice To Haves

• Experience working within a team-oriented, high-collaboration environment
• Background supporting smaller group clients in a fast-paced agency setting
• Ability to independently manage renewals while partnering cross-functionally on strategy

Responsibilities

• Manage a book of 50+ small group clients (10–50 lives), handling 4–6 renewals per month from strategy through execution
• Partner with leadership on renewal strategy, including marketing decisions, carrier negotiations, and client recommendations
• Lead open enrollment processes, including benefit education, enrollment support, and coordination through platforms like Employee Navigator
• Provide ongoing client support throughout the year, including eligibility updates, policy changes, audits, and general service needs

Benefits

• eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs
• You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed