Onsite Endoscopic Specialist, OR1- Houston

KARL STORZ

1d • Onsite

About The Position

KARL STORZ is seeking Onsite Endoscopic Specialists to join their team in the Houston, TX area. This role reports to the Region Manager of Onsite Service. The primary responsibility is to provide on-site, hands-on client support for KARL STORZ’s medical devices, including hand instruments and video equipment, for assigned clients such as hospitals or surgery centers. The specialist will primarily work with the client’s Sterile Processing Departments and Operating Room team members.

Requirements

• Excellent written and spoken English language business communication skills
• Demonstrated success working in a collaborative, service-oriented team environment
• A minimum education level of a high-school diploma
• 0-4 years of experience in medical device (including hand instruments and video equipment) repair, sales, or services management
• Possess exceptional organizational skills and the ability to multi-task
• MS Office - proficient user as the role will need to work with Excel spreadsheets and reporting
• Completion of a drug screening for safety-sensitive positions
• Must be able to lift/push/pull up to 25lbs

Nice To Haves

• Associate’s or Bachelor’s degree
• Certified Registered Central Service Technician (CRCST) certification

Responsibilities

• Face-to-face client support, including Operating Room, Sterile Processing Department and Biomed
• Daily maintenance and management of the client’s KARL STORZ devices
• Maintain the instrument sets so they are always in excellent working order and ready for use; keep repairs and replacement equipment expenses within a predetermined budget for the account; preventative maintenance on all KARL STORZ devices; troubleshoot video and instrument issues in the Operating Room; inspection of the instruments and documentation of their functionality
• Training and education of KARL STORZ devices and/or services for the Operating Room and supporting departments
• Identifying process improvement opportunities and designing workflows to improve efficiencies and reduce repair costs
• KARL STORZ video tower/system set-up and support
• Inspection, repair, troubleshooting, and replacement of KARL STORZ devices
• Monitoring, reporting, and facilitating repair/ exchange transactions
• Transporting, cleaning/sterilization, and packaging of KARL STORZ instruments after use

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees