Onsite EAP Counselor - Orange County, CA

UnitedHealth Group•Fullerton, CA

7h•$29 - $52•Onsite

About The Position

Optum Behavioral Health, part of the Optum family of businesses, is seeking an Onsite EAP Counselor to join our team in Orange County, CA. As a member of the Optum Behavioral Care team, you’ll be an integral part of our vision to make healthcare better for everyone. The Onsite EAP Counselor is a professional position responsible for providing onsite services to either a dedicated customer or customers in our overall book of business. Responsibilities range from assessment and referral, management consultations, training, and critical incident response. An Onsite EAP Counselor may also provide consultation to HR, program managers and supervisors on workplace and organizational issues. This is a full time position, 40 hours per week, covering multiple facilities in the Orange County area

Requirements

Masters / Doctoral degree in a recognized behavioral health discipline
Current, unrestricted license at the independent practice level in your state of residence
3+ years of experience in a behavioral health setting
Ability to work onsite daily

Nice To Haves

CEAP
Training in EAP, workplace and organizational dynamics
EAP experience
Experience in settings such as managed care, private or public clinics, with emphasis on mental health, chemical dependency, and work place issues
Proficiency with all MS Office applications
Solid written and verbal communication skills
Solid interpersonal skills required and the ability to work effectively among different levels of management and personnel
Solid organizational skills with the ability to manage stressful situations and multiple competing priorities

Responsibilities

Conduct solution focused consultations; helping clients define goals, plan action and gain insight
Assess and refer to appropriate programs and services including but not limited to: Worklife, behavioral health, substance abuse / chemical dependency and community-based resources
Assist with referrals for members needing ongoing/additional counseling services
Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.)
Provide manager consultation services on a variety of work-related issues such as; performance management, trauma impacting the workplace, organizational change, individual employee crisis intervention, coaching, and Work-life issues
Provide crisis intervention and management support in response to Critical Incidents
Conduct on-site training services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns)
Participate in monthly 1 on 1's, team meetings, and other customer meetings as required
Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate clinical case management system (s) within departmental time frame
Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follows state and federal licensing practices
Other projects as assigned by manager