Onsite Community Coordinator (SDCA2026)

RealManage•San Diego, CA

3d•$28 - $32•Onsite

About The Position

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members. RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family. Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations. Company Overview: RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce. Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements. Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management. RealManage is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Facility Management Coordinate with onsite maintenance staff; maintain staff schedules Assist as directed with ongoing staff training Assist as directed maintenance of facility by working with vendors, reporting problems, and monitoring work orders Review, process and manage all requests to reserve any of the recreational facilities Obtain bids for improvements or repairs to facility when necessary Respond to alarm calls or emergencies involving the onsite property Weekly inspection of all facilities and parks Maintain key FOB entry system and distribution of keys as necessary Maintain RV lot log, applications and waiting list (if applicable) Work closely with the Community Manager to ensure that all needs of the facilities are being addressed or brought to the Board’s attention Event Planning (if applicable) Plan special community-wide events through the year Plan regular community activities, such as swim lessons, cooking classes, fitness programs, movie nights, educational seminars, story hours, etc. Provide sound feedback to the Board on what events work and those that don’t Provide creative suggestions to the Board for new events Communication Write monthly newsletter Write and upload articles and update content for community website Maintain community calendars and Walters Plus site Provide regular email updates and written communication with residents Assist with the weekly preparation of the Weekly Board update emails Homeowner Interaction Provide onsite presence for homeowners Respond to homeowner requests/questions Provide support for community clubs & organizations, as needed Interact with management office on any service requests or inquiries received from the homeowners General Management/Association Support Work with CAM on setting monthly meeting agenda Attend HOA meetings and provide oral or written reports to Board of Directors Transcribe meeting minutes Assist with the preparation and assembling of the Board meeting packets Manage registered users on community website Manage homeowner content (message boards) on community website Upload documents, files and photos to community website

Requirements

High school diploma or GED required.
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
Excellent computer proficiency (MS Office – Word, Excel and Power Point).
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Nice To Haves

Associate degree preferred.

Responsibilities

Coordinate with onsite maintenance staff
Maintain staff schedules
Assist as directed with ongoing staff training
Assist as directed maintenance of facility by working with vendors, reporting problems, and monitoring work orders
Review, process and manage all requests to reserve any of the recreational facilities
Obtain bids for improvements or repairs to facility when necessary
Respond to alarm calls or emergencies involving the onsite property
Weekly inspection of all facilities and parks
Maintain key FOB entry system and distribution of keys as necessary
Maintain RV lot log, applications and waiting list (if applicable)
Work closely with the Community Manager to ensure that all needs of the facilities are being addressed or brought to the Board’s attention
Plan special community-wide events through the year
Plan regular community activities, such as swim lessons, cooking classes, fitness programs, movie nights, educational seminars, story hours, etc.
Provide sound feedback to the Board on what events work and those that don’t
Provide creative suggestions to the Board for new events
Write monthly newsletter
Write and upload articles and update content for community website
Maintain community calendars and Walters Plus site
Provide regular email updates and written communication with residents
Assist with the weekly preparation of the Weekly Board update emails
Provide onsite presence for homeowners
Respond to homeowner requests/questions
Provide support for community clubs & organizations, as needed
Interact with management office on any service requests or inquiries received from the homeowners
Work with CAM on setting monthly meeting agenda
Attend HOA meetings and provide oral or written reports to Board of Directors
Transcribe meeting minutes
Assist with the preparation and assembling of the Board meeting packets
Manage registered users on community website
Manage homeowner content (message boards) on community website
Upload documents, files and photos to community website