Onsite Client Success Partner

Fooda•Skokie, IL

20h•$55,000 - $65,000•Onsite

About The Position

As an Onsite Client Success Partner, you will oversee Fooda’s restaurant network in the Chicago market for two key clients. Your role will be pivotal in ensuring that Fooda’s restaurant partners are high-quality, reliable, and go above and beyond to service our clients and their employees.

Requirements

You are organized and care about getting the details exactly right. Type-A personality is a plus!
You have strong communication skills and are comfortable giving direction.
You are optimistic in the face of problems and know that you’re capable of finding solutions.
You are savvy with technology and will be comfortable in a fast-paced startup.
You can lift and carry up to 40 lbs. and stand for up to two hours.
Must be authorized to work in the United States on a full-time basis.

Nice To Haves

Experience working with restauranteurs preferred, but not necessary.

Responsibilities

Serve as the primary point of contact for Fooda’s catering restaurant network in the Chicago market.
On-board, train, and launch new restaurants.
Assist in managing daily operations, addressing on-site issues, coordinating menu updates, and resolving billing questions.
Ensure restaurant partners consistently meet Fooda’s expectations and adhere to standard operating procedures
Cultivate and maintain strong relationships with each restaurant partner
Engage in regular local travel to visit our restaurant partners and client sites.
Provide performance insights to your team and contribute to determining optimal schedules for our clients.