Onsite Claims Team Lead

Verida IncVilla Rica, GA
2dOnsite

About The Position

SUMMARY: The Claims Team Lead is responsible for the reconciliation of the provider’s reimbursement request forms. In addition, he/she will be responsible for maintaining all departmental filing and other duties that may be assigned.

Requirements

  • Excellent communication skills oral and written.
  • Able to work in a busy environment.
  • Able to function effectively in stressful situations.
  • Knowledge of reconciliation and customer service policies and procedures.
  • Knowledge of Medicaid Non-Emergency Transports preferred.
  • Able to handle multiple tasks simultaneously.
  • Beginner skills in Mircosoft Excel knowledge.
  • Computer experience.
  • Following training, able to adequately implement concepts of Route Logic.
  • Able to lift and/or move items up to 25 pounds.
  • Must be able to key 8000+ keystrokes.
  • High School diploma.

Responsibilities

  • Correlate the reimbursement request forms and resubmissions by provider per day in chronological order.
  • Approvals and denial for reimbursement and resubmissions.
  • Data entry.
  • Responsible for generating and distributing copies of denied reimbursement requests to providers.
  • Filing all reimbursement forms.
  • Assisting with special rates from the call center.
  • Relays instructions, messages and other information as requested from the management team.
  • Maintains a current working knowledge of all company policies, procedures, rules, regulations and memorandums.
  • Responsible and accountable for updating management on changes and/or extraordinary circumstances affecting the company and/or transportation provider.
  • Other duties as assigned by the management team.
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