Online Student Coach

University of Arkansas Fayetteville • Fayetteville, AR

10h • $39,930

About The Position

The Online Student Coach’s primary responsibility is to provide student support coaching services for current online students. This position is to provide continued top tier student support services for online students at the University of Arkansas. The Online Student Coach reports to the Online Student Coaching Coordinator and plays a key role in retaining online students. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Requirements

• The formal education equivalent of a bachelor’s degree in public administration, general business, or a related field
• Knowledge of the organization and administration of various higher education academic and social programs
• Knowledge of campus and community resources
• Knowledge of state, federal, and campus rules, regulations, and requirements related to campus academic and social programs
• Strong analytical skills; ability to use hard data and metrics to back up assumptions, make recommendations, and drive actions

Nice To Haves

• Bachelor’s Degree in Psychology, Sociology, Social Work, or related human services field
• Experience using software to document and monitor ongoing services
• Experience working with non-traditional, off-campus, or online programs and students
• Experience with the University of Arkansas student support systems and resources

Responsibilities

• provide student support coaching services for current online students
• provide continued top tier student support services for online students
• plays a key role in retaining online students
• Regular, reliable, and non-disruptive attendance is an essential job duty
• ability to create and maintain collegial, harmonious working relationships with others

Benefits

• university contributions to health, dental, life and disability insurance
• tuition waivers for employees and their families
• 12 official holidays
• immediate leave accrual
• a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level