Online Sales Associate - Retail

Kalahari Resorts & Conventions•Round Rock, TX

8h•Onsite

About The Position

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity water, we’re also committed to bringing clean water to one million people in Africa. Kalahari Resorts & Conventions is seeking an Online Sales Associate for our retail department. In this role, you will be responsible for providing a positive guest experience that exceeds expectations through effective and efficient retail operations. Controlling all package deliveries and ensure all necessary reports are being run to confirm the packages that have been ordered are delivered to the guest. As part of our team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Requirements

Basic computer knowledge including experience with excel.
Flexible schedule that could include weekends and holidays.

Nice To Haves

Background consisting of previous experience in retail, customer service or sales environment preferred.

Responsibilities

Provide a positive guest experience that exceeds expectations through effective and efficient retail operations.
Control all package deliveries and ensure all necessary reports are being run to confirm the packages that have been ordered are delivered to the guest.
Greet each guest with a friendly, warm welcome.
Offer product knowledge to ensure sales are completed.
Be passionate about all Kalahari Goals and initiatives.
Contribute to positive team relations through effective communications, teamwork and partnerships with co-workers and management team.