Fully Remote | Online Reservations Specialist

Destination Knot•Detroit, MI

9d•$45,000 - $65,000•Remote

About The Position

Destination Knot is seeking dedicated and detail-oriented individuals to join our team as Online Reservations Specialists. In this fully remote role, you will assist clients in planning and booking a variety of travel services, ensuring a smooth and personalized experience. This position is ideal for those who love travel, enjoy working with people, and value flexibility in their work schedule. Full training and ongoing support are provided to help you thrive in this role.

Requirements

Strong communication and customer service skills
Friendly, professional demeanor and positive attitude
Comfortable working independently and managing time effectively
Basic computer proficiency and reliable internet connection
Interest in travel and helping clients plan memorable experiences

Nice To Haves

Previous experience in customer service, hospitality, sales, or travel planning is a plus but not required

Responsibilities

Assist clients in researching and booking travel arrangements, including hotels, cruises, and vacation packages
Provide accurate information about travel options, pricing, and availability
Respond promptly and professionally to client inquiries via phone, email, or online messaging
Maintain accurate records of client interactions and booking details
Collaborate with team members to deliver exceptional client experiences
Stay current on travel trends, destinations, and industry updates
Participate in virtual team meetings and training sessions