Work From Home | Cruise Reservations Specialist | Fully Remote

Destination Knot•Boston, MA

11d•$50,000 - $70,000•Remote

About The Position

Destination Knot is seeking enthusiastic, detail-oriented individuals to join our team as Cruise Reservations Specialists . In this fully remote role, you will help clients explore cruise options, answer questions, and secure reservations tailored to their travel preferences. This role is perfect for individuals who love travel, enjoy working with people, and want the flexibility to work from home. Full training and continuous support are provided to help you excel in this position.

Requirements

Strong communication and customer service skills
Friendly, professional demeanor and positive attitude
Ability to work independently and manage time effectively
Basic computer proficiency and reliable internet connection
Interest in travel, especially cruising, and helping clients plan memorable experiences

Nice To Haves

Previous experience in customer service, sales, hospitality, or travel planning is a plus but not required

Responsibilities

Assist clients with researching and booking cruise vacations
Provide detailed information about cruise lines, itineraries, pricing, and onboard amenities
Respond to client inquiries promptly and professionally via phone, email, or online messaging
Maintain accurate records of client interactions and booking details
Collaborate with team members to ensure smooth reservation processes and client satisfaction
Stay current on cruise industry trends, promotions, and offerings
Participate in virtual team meetings and training sessions