Online Academic Program Manager

Universities of Wisconsin•Platteville, WI

2d•Onsite

About The Position

The School of Business at the University of Wisconsin–Platteville is seeking applications for a full-time Online Academic Program Manager. This non-teaching, annual appointment provides leadership for the School of Business’s portfolio of online undergraduate and graduate programs. The Online Academic Program Manager oversees program planning, coordination, and continuous improvement; supports faculty and instructional staff; collaborates with internal and external stakeholders; and contributes to budget planning and program operations. The position is based on the Platteville campus and reports to the Director of the School of Business.

Requirements

Masters degree in an area related to business, law, or education.
Demonstrated experience leading teams or committees.
Demonstrated experience collaborating and serving as a liaison across multiple functional areas and stakeholder groups.
Demonstrated experience with ongoing quality improvement initiatives.
Strong verbal and written communication skills.
Strong organizational skills with a demonstrated ability to manage multiple priorities and deadlines

Responsibilities

Academic Planning and Program Management Establish and improve the online course offering schedule/rotation.
Support faculty and subject matter experts in course revisions and development.
Conduct program-level assessment to continually improve the programs.
Review and select instructors to teach and revise courses in the programs.
Support program relevance and industry responsiveness by soliciting feedback from stakeholders and advisory boards.
Lead course and program changes through appropriate approval processes.
Identify and implement academic program initiatives aligned with institutional goals.
Serve as a liaison to internal and external stakeholders supporting academic program partnerships.
Budget, Policy, and Compliance Collaborate with the School Director to request and maintain a course revision and supply budget.
Approve program-related expenditures within delegated authority.
Assist with implementing academic program-related policies, procedures, and compliance requirements.
May assist with documentation or reporting related to sponsored grants, contracts, or agreements.
Student and Instructor Support Mediate complaints between faculty and students.
Evaluate admission applications.
Evaluate requests for transfer credit.
Assist with development of transfer or credit-for-life experience agreements.
Assist students with career and program-related questions.
Provide limited student advising support and communicate directly with students, as needed.
Provide developmental and performance-related support to instructors/faculty teaching in the programs.
Marketing, Recruitment, and Outreach Respond to inquiries from applicants.
Represent programs at professional conferences, stakeholder events, as needed.
Provide feedback in the development of promotional content across multiple media.
May exercise limited supervisory authority related to instructor selection, workload assignment, performance input, and approval of hours worked, consistent with institutional policy.