Onboarding & Talent Operations Supervisor

Indygo • Indianapolis, IN

9d • Onsite

About The Position

The Onboarding & Talent Operations Supervisor is responsible for leading the operational execution of the company’s onboarding programs and supporting talent acquisition initiatives. This role drives organizational efficiency and new team member engagement through effective onboarding and talent operations.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; an equivalent combination of education and relevant experience will be considered.
• Three (3) years of experience in HR, talent acquisition, or onboarding operations.
• Experience with HRIS systems and onboarding technology.
• Effective project management, organizational, and problem-solving skills.
• Must be able to effectively communicate with others.
• Ability to manage multiple priorities, work independently, and collaborate cross-functionally.
• Data-driven mindset with the ability to analyze metrics and recommend improvements.
• Proficiency in computer-based technologies, including Microsoft Office and other software applications, spreadsheets, and databases.

Nice To Haves

• Supervisory or team lead experience preferred.

Responsibilities

• Manage the end-to-end onboarding process ensuring new hires receive a consistent and positive experience, including orientation scheduling, documentation, and systems setup.
• Coordinate with Human Resources (HR), Information Technology (IT), and hiring managers to ensure a seamless first-day experience for new employees.
• Maintain and analyze talent acquisition and onboarding metrics; develop dashboards and prepare reports to identify trends, measure effectiveness, and recommend process improvements.
• Support Talent Acquisition operations by coordinating interview logistics, managing hiring workflows, and assisting with recruitment initiatives and events.
• Collaborate with the Talent Acquisition (TA) team to optimize recruiting and onboarding processes and enhance the overall candidate experience.
• Ensure accurate and timely data entry and maintenance within the Human Resources Information System (HRIS) and related recruiting platforms.
• Develop, document, and implement standard operating procedures (SOPs) to improve efficiency, consistency, and scalability across onboarding and TA operations.
• Ensure compliance with all federal, state, and local employment laws and company policies.
• Provide guidance and support to HR team members as needed.
• Conduct recruiting activities as needed, including sourcing, screening, interviewing, and offer coordination, based on organizational priorities and hiring demands.
• Participate in special projects related to talent and HR initiatives.
• Perform other duties as assigned.

Benefits

• Full-time positions with guaranteed 40 hours per week.
• Medical, dental, and vision coverage (effective on the first of the month following 30 days of employment).
• Free on-site wellness clinic for employees and their families.
• Retirement plans (401A and 457B).
• Tuition reimbursement.
• Free IndyGo transportation for employees and their families.
• Eligibility for the Federal Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees