Onboarding Project Manager

Hussle Technology • Lehi, UT

6h • Onsite

About The Position

Hussle is hiring an Onboarding Manager to own the successful launch and implementation of new and expansion customers onto the platform. This role is responsible for turning signed contracts into fully deployed, adopted, and revenue-generating customers. This is not a passive project management role. This person is accountable for speed to launch, quality of implementation, and early-stage adoption signals that directly impact retention and expansion. The Onboarding Manager sits at the intersection of Sales, Product, Engineering, and Customer Success and is responsible for ensuring every customer goes live with a clear path to activation and growth.

Requirements

• 2+ years in Implementation, Onboarding, or Project Management roles
• Experience working with SaaS platforms, preferably in: Enablement tools CRM / MarTech / SalesTech Direct sales or field-driven models (strong plus)
• Proven ability to manage multiple concurrent projects
• Strong ability to drive timelines and hold stakeholders accountable
• Experience working cross-functionally with technical teams

Nice To Haves

• Experience working with SaaS platforms, preferably in: Enablement tools CRM / MarTech / SalesTech Direct sales or field-driven models (strong plus)

Responsibilities

• Customer Implementation & Launch Ownership
• Cross-Functional Project Leadership
• Adoption-Focused Onboarding Strategy
• Integration & Technical Coordination
• Customer Enablement & Training
• Documentation & Process Standardization

Benefits

• Compensation & Financial Upside Competitive base salary with performance-based bonus tied to onboarding outcomes (launch speed, adoption, customer success) Clear path for advancement into senior implementation, customer success, or revenue leadership roles Direct visibility into impact on revenue, retention, and expansion
• 401k Matching
• Health & Wellness Medical, dental, and vision coverage Access to mental health and wellness resources
• In-Office Environment Collaborative, high-performance office environment designed for speed and execution Direct, in-person access to leadership across Sales, Product, and Customer Success Faster decision-making and tighter alignment across teams Team-driven culture with regular working sessions, white-boarding, and live problem solving
• Career Growth & Development Opportunity to build and scale onboarding systems in a high-growth environment Daily exposure to cross-functional decision-making and strategic initiatives Accelerated learning through proximity to leadership and real-time execution

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees