Testing Proctor/Onboarding Agent/Customer Service - Full Time (Bilingual Vietnamese & English Preferred)

Prov Inc • Sandy, UT

1d • $16 - $19 • Onsite

About The Position

Looking for a stable, people-focused job where your work actually matters?
Join Prov, Inc. and help test takers succeed every single day!
We're hiring a Onboarding Agent / Testing Proctor / Customer Support to support candidates through their exam experience-from check-in to completion. If you're reliable, friendly, and love helping people, this could be a great fit for you.

Requirements

• Strong communication and people skills
• Dependable, detail-oriented, and professional
• Comfortable following processes and handling responsibility
• Problem-solver with a positive attitude

Nice To Haves

• Bilingual (Vietnamese or Spanish) is a plus, but not required

Responsibilities

• Welcome and guide candidates through the testing process
• Proctor exams and ensure a secure, professional environment
• Answer calls and assist with questions or issues
• Provide calm, helpful customer service (even under pressure!)
• Work with your team to improve the testing experience

Benefits

• Paid training (no experience needed!)
• 401(k) + health benefits (medical, dental, vision, life)
• Paid time off + 7 paid holidays
• Supportive team environment
• Snack room perks
• Consistent weekday schedule – no weekends!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees