On Site Manager

GASSEN OFF-SITE INC • Eden Prairie, MN

11h • Onsite

About The Position

The onsite community manager, under the direction of the Director of Association Management, is responsible for the day-to-day operations of the building. This role is the professional face of the association and the management company. The role includes managing the onsite staff, creating a sense of community in the association, professional communications with easement partners and residents, working with vendors, following the governing documents, and partnering with the board of directors.

Requirements

• Strong verbal and written communication skills and the ability to work effectively with a wide range of people in a diverse community.
• Analyze the performance of team members and hold team members accountable.
• Ability to analyze and interpret the needs of others and offer appropriate solutions.
• Knowledge of property management principles, procedures, and standards, as applied to residential facilities and knowledge of community association law.
• Project planning skills and knowledge of the contracting process.
• Skilled in organizing resources and establishing priorities.
• Ability to develop and maintain personal recordkeeping systems and procedures.
• The position requires the ability to read and write English fluently, and the ability to accurately perform intermediate mathematical functions.
• Ability to utilize Microsoft Office software functions and property management software.

Nice To Haves

• Previous experience in property management is preferred.

Responsibilities

• Ensure the onsite staff are following Gassen and Association policies and procedures.
• Keep Gassen Director informed regarding employee performance.
• Conduct monthly 1-1s, quarterly conversations annual reviews with onsite staff following the HR process.
• Interview, hire and terminate onsite staff following the HR process.
• Hold team to a high level of performance and accountability.
• Work closely with the Maintenance Manager and set daily work and monthly calendars to ensure the building is proactively maintained.
• Obtain bids for projects at the request of the board.
• Conduct daily property walks and address issues with appropriate staff or vendors.
• Maintain association annual calendar and vendor list.
• Maintain association security entry system and cameras.
• Review and understand monthly financial reports and reserve study.
• Approve association invoices.
• Work with Gassen Director to create draft annual budget for board.
• Create quality communications to the residents by using tools available.
• Develop community building activities for the association.
• Share regular communications with the Board regarding building happenings.
• Set clear expectations of staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed