On-Demand Coordinator

Axis Portable Air • Jessup, MD

1d • $24 - $33 • Onsite

About The Position

Support Sales Activity – Create quotes and proposals when needed. Communicate ETAs with salespeople to keep customer scheduling updated. Organize meetings between sales and operations for complex projects. Manage Daily Dispatch – Take ownership of scheduling and dispatching routes. Ensure customer requests are handled promptly and efficiently while maximizing team productivity and resource allocation. Safety and Compliance – Create and maintain a safe working environment by enforcing safety protocols and leading weekly safety training. Contract Management: Work within company systems to manage and ensure the accuracy of customer contracts. At times this will require working with company AR and finance teams. Load, Deliver & Install Equipment: to a variety of customer sites for emergencies or scheduled events, sometimes requiring long drives or overnight stays.

Requirements

• Experience – 1+ years of experience in operations, dispatch, or a leadership role in HVAC, mechanical, or service-based industries (or 1+ year experience as Field HVAC technician)
• Dispatch and Scheduling Skills – Proven ability to manage dispatch, scheduling, and resource allocation to meet customer demands and team productivity goals.
• Customer Service Skills – Strong communication, problem-solving, and customer relationship skills.
• Organizational Skills – Highly detail-oriented and expert multi-tasker.
• Tech Proficiency – Proficiency in Microsoft Office and operational software.
• Safety Focus – Understanding of safety regulations and compliance.
• Clean Driving Record – Valid driver’s license with a clean 5-year driving history.
• DOT Medical Card: The ability to obtain and maintain a DOT medical card.
• A Desire to Grow: Strong desire to deepen your expertise in contract management and branch management, HVAC service, and leadership responsibilities.

Nice To Haves

• Technical Knowledge – Familiarity with HVAC or mechanical equipment is a plus.

Responsibilities

• Support Sales Activity – Create quotes and proposals when needed.
• Communicate ETAs with salespeople to keep customer scheduling updated.
• Organize meetings between sales and operations for complex projects.
• Manage Daily Dispatch – Take ownership of scheduling and dispatching routes.
• Ensure customer requests are handled promptly and efficiently while maximizing team productivity and resource allocation.
• Safety and Compliance – Create and maintain a safe working environment by enforcing safety protocols and leading weekly safety training.
• Contract Management: Work within company systems to manage and ensure the accuracy of customer contracts. At times this will require working with company AR and finance teams.
• Load, Deliver & Install Equipment: to a variety of customer sites for emergencies or scheduled events, sometimes requiring long drives or overnight stays.

Benefits

• Each year you will receive $10,000 in annual profit units through our Team Ownership Program—when Axis wins, you win.
• The busier we are, the more you earn through various incentive programs.
• Clear career paths, a dynamic culture, and real advancement opportunities
• Shared monthly bonuses and a culture that celebrates your hard work
• 100% of the monthly premiums for full-time employees' medical, dental, vision, and short-term disability insurance.
• Cap the monthly premium costs for employees requiring dependent or family coverage.
• 2 weeks of paid time off annually, which increases with your tenure.
• Eligible to participate in our 401(K) plan from day one, with the company matching up to 5% of your contributions.
• $50,000 in company-paid life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees