On-Campus Housing Turnover Staff

Brigham Young University – Hawaii

4d•$17•Onsite

About The Position

Responsible for managing unit turnover processes, including conducting move-in/move-out inspections, ensuring readiness and compliance with housing standards. Assists with administrative and fiscal tasks; organize and coordinate office operations and procedures to ensure organizational effectiveness and efficiency. Job performance will determine continued employment for the following semester.

Requirements

Strong customer service and communications skills.
Work well with others.
Able to communicate well in English.
Highly self-motivated, organizational skills, and task oriented
Responsible and trustworthy.
Proficient in using Microsoft Office Suite: Excel, Word, Outlook, etc.
Able to properly use a computer, phone, copy machine.
Able to work 19 hours Monday through Friday between 8 am and 8 pm.
High School
3 Months of General Work Experience

Nice To Haves

Prior office skills/experience preferred.
Prior customer service, or hospitality experience is preferred.
Must be team oriented and possess an “upbeat / can-do” attitude.

Responsibilities

Conducts check-in, check-out and routine inspections.
Ensures resident compliance with housing standards.
Provides prompt, professional response and follow-through regarding resident inquiries, problems, and complaints as it relates to the condition of the unit or building.
Maintains accurate occupancy records.
Updates and maintains property condition reports by conducting walkthroughs.
Maintains inventory of storage spaces
Uses office machines such as copiers, scanners, and desk top computers.
Provides customer service in person, email or by phone, greets visitors, and resolves routine questions or issues following established procedures and guidelines.
Attends weekly training meetings.
Performs other duties as assigned.