On-Call Starter

RECREATION CENTERS OF SUN CITY WEST INCSun City West, AZ
2d$16Onsite

About The Position

Perform a variety of functions to ensure that the golf pro-shop and its ancillary components are operated in an efficient and professional manner. This is an on-call position and requires flexibility to work at multiple Sun City West golf courses to cover for scheduled absences and last-minute changes to schedule.

Requirements

  • Sufficient Training and education to demonstrate possession of required knowledge, skills and qualifications are required.
  • High School Diploma or General Education Degree (GED).
  • Three months related experience or equivalent combination of education and experience.
  • Proficiency utilizing Microsoft Office and retail Point of Sale (POS) software
  • Valid Arizona driver's license and good driving record for insurance purposes.
  • You must obtain an AZ Food Handler’s card and AZ Liquor Law Training Certificate within 30 days of employment.

Responsibilities

  • Impeccable customer service and social perceptiveness to include the ability to evaluate customer satisfaction and responsiveness and pivot service as needed. Greet members and guests in a courteous and professional manner.
  • Perform a variety of tasks to schedule, assign and announce tee times for customers.
  • Use of proprietary software. Must be comfortable with computers in general and computerized transactions in a time-sensitive, fast-paced environment.
  • Significant cash transactions requiring the ability to handle paper and coin monies and count back change.
  • Reconciliation of daily cash drawer prepare and process funds for deposit.
  • Ability to promote product and handle sales transactions from start to finish.
  • Knowledge of all aspects of the pro-shop environment including but not limited to golf fees, golf cart rentals, merchandise, food, and beverage concessions.
  • Ability to explain course policies, procedures, and rules.
  • Professional and efficient resolution handling complaints.
  • Ability to multi-task during the work shift.
  • Operates and cleans all food/beverage equipment in pro-shop and patio areas.
  • Punctual attendance and follow time clock procedures per company policy.
  • This position requires flexibility to be able to fill in for last-minute callouts and scheduled absences from other starters.
  • Ability to work both as a team throughout the work shift and during some shifts, employee will be working alone.
  • Must follow preventative maintenance guidelines regarding cart fleet.
  • Possible janitorial duties in and around clubhouse and cart storage area.
  • Must be able to read, write and verbally communicate in English.
  • Any other duties as assigned
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