ON-CALL Security Officer

Pyramid Global Hospitality•Charlotte Harbor, FL

4d•Onsite

About The Position

The Security Officer II is responsible for providing safety and security on Sunseeker Resort owned and operated properties. The Security Officer II will help protect guests, visitors and fellow team members and their belongings, as well as Sunseeker Resort property. All duties are performed in accordance with department and Sunseeker Resorts policies, practices and procedures.

Requirements

Must be 21 years of age or older
High school diploma or equivalent
Possess or be able to obtain a First Aid /CPR/AED certification
Florida state class D Security License preferred
Complete all required training in accordance with position duties
Ability to work varied shifts, including weekends and holidays
Working knowledge of Microsoft Office
Excellent customer service skills
Ability to function well under pressure, manage multiple priorities, and meet established deadlines
Must possess mature personal discretion and sound judgment
Sound judgment, superior problem solving and decision-making skills
Excellent organizational and analytical skills, with particular attention to quality and detail
Interpersonal skills to deal effectively with all business contacts
Professional appearance and demeanor
Ability to stand for long periods
Ability to walk for long periods

Responsibilities

Follow the directives of the Security and Surveillance Department’s chain of command
Coordinate with law enforcement as necessary
De-escalate disagreements between individuals and opposing parties
Properly maintain effective crowd control during times of high traffic
Assist, direct, and/or escort guests, visitors, vendors, and team members when necessary
Patrol all Sunseeker Resort grounds/buildings (interior, exterior, parking lots, and structures)
Sit or stand post when scheduled/required until properly relieved
Ensure all doors and gates are properly secured pursuant to Sunseeker Resort policies, practices, and procedures
Respond to various situations as directed by the dispatcher, including incidents/disturbances, and calls for support from guests, team members, and the Security and Surveillance Department’s chain of command
Thoroughly, accurately, and timely complete reports and/or security logs when required
Monitor foot and vehicular traffic on Sunseeker Resort owned and operated properties.
Ensure the confidentiality of all information (oral or written) relevant to the operating procedures, capabilities, equipment uses, and equipment locations, of the Security and Surveillance Department
Fulfill surveillance/dispatcher duties when assigned