On Call Security Officer-Hilton Denver City Center
About The Position
Hilton Denver City Center is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Job Overview Search for, respond to and handle any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations to ensure the safety and security of the hotel's assets, guests, and employees.
Requirements
- High school education or equivalent experience.
- Minimum two years prior experience in loss prevention.
- Current CPR and First Aid certification; good communication skills, ability to recognize drug and alcohol abuse.
- Ability to communicate through a portable radio. May require a second language.
- Excellent hearing required to communicate with guests, employees, managers, use radio.
- Excellent vision required for emergencies, visual safety inspections.
- Excellent speech communication skills required to communicate with guests, employees, managers, use radio Excellent comprehension and literacy required to complete reports, logs.
Responsibilities
- Patrol all areas of the property including outside parking lots on a regular basis.
- Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.
- Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary.
- Document a concise security report on a daily log including incidents of theft, accidents and safety violations.
- Complete the necessary security forms to document losses of property or personal injury to guest or associate.
- Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.
- Conduct investigations of security incidents.
- Enforce the 'No Solicitation Policy' of the property.
Benefits
- Employee Referral Program - $500 to $1000 based on position!
- Free Monthly RTD EcoPass- Full time Only
- Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants and much, much more!
- Discounted Hotel rates at all Hilton & Sage managed Hotels & Restaurants
- Medical, Dental, Vision, 401K & Flex Spending Account (FT Employees)
- Paid time off for Vacation, Sick days and Holidays (FT Employees)
- A fun work environment that encourages individuality, recognition, growth & development
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
