On-Call Personal Care Aid -guarantee 40hr week paid

Avid Health at Home Illinois • Fairview Heights, IL

27d

About The Position

The Avid Ambassador serves as a full-time, field-based professional responsible for providing flexible staffing coverage to ensure continuity of patient care and operational efficiency. This individual functions as a floater —available to fill last-minute shift openings, cover vacant visits, and support field operations to improve case conversions and patient satisfaction. This position is ideal for a highly adaptable, dependable, and mission-driven professional who enjoys both patient care and team development.

Requirements

• High School Diploma or GED Certificate
• Dependable Transportation & Auto Insurance.
• Must remain in compliance with all regulatory requirements and company policies.
• Minimum of 1–2 years of field experience in home care, hospice, or healthcare (preferred).
• CPR certification is preferred and may be required for some clients.
• Must meet transportation, language, and cultural requirements specific to branch needs.
• Must demonstrate a compassionate attitude toward the care of the sick, ability to read, write, and follow directions, and maturity to handle the demands of the role.
• Ability to work independently, manage time effectively, and thrive in a fast-paced environment.
• Proven professionalism, reliability, and commitment to exceptional patient care and customer service.
• Full-time (40 hours per week) with flexible scheduling to meet agency and staffing needs.
• Must have a valid driver’s license, proof of insurance, satisfactory driving record, and a reliable vehicle for business use.
• Prefer acceptance of working with clients that are smokers and have pets

Nice To Haves

• Minimum of 1–2 years of field experience in home care, hospice, or healthcare (preferred).
• CPR certification is preferred and may be required for some clients.
• Prefer acceptance of working with clients that are smokers and have pets

Responsibilities

• Provide direct patient care in the home setting as assigned, ensuring compliance with clinical and agency standards.
• Serve as an immediate, reliable resource to cover last-minute callouts, open shifts, and new or vacant cases.
• Provide leadership and field mentorship, assisting with case orientation and skill development of new employees to ensure successful case transitions and retention.
• Support improved case conversion rates by maintaining flexibility, responsiveness, and professionalism.
• Ensure full compliance with Electronic Visit Verification (EVV) policies in accordance with state and company requirements.
• Accurately and timely document all visit care and activities per company policy and state regulations.
• Represent Avid positively in the community as a brand ambassador.
• Promote Avid’s mission, vision, and values through professional conduct and community presence.
• Perform other duties as assigned to support agency operations and patient care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees