On-Call Mutuels Cashier - Omaha

Ho-Chunk, Inc.•Omaha, NE

13d

About The Position

WarHorse Gaming Omaha is seeking energetic, detail-oriented individuals to join our team as Seasonal Mutuels Cashiers for the upcoming live racing season. This role is responsible for accurately processing horse racing and sports wagers, issuing tickets, and handling payouts while delivering an exceptional guest experience in a fast-paced, high-energy environment. This is a unique opportunity to be part of the live racing industry with travel opportunities and hands-on gaming experience.

Requirements

Must be 21 years of age or older
High School Diploma or GED
Strong customer service and communication skills
Basic cash handling and transaction processing experience
Strong attention to detail and accuracy
Ability to work in a fast-paced, guest-focused environment
Ability to obtain and maintain a Nebraska Gaming License

Nice To Haves

Previous Mutuels Writer/Teller experience
Experience in guest service and cash or credit card processing
Knowledge of sports, horse racing, and wagering systems
Proficiency in Microsoft Office or related systems

Responsibilities

Accurately enter betting information, issue tickets, and process payouts for horse racing and sports wagers
Verify wagers and ensure compliance with department procedures and gaming regulations
Explain wagering rules, betting lines, and odds to guests in a clear and professional manner
Provide exceptional guest service by addressing questions, concerns, or complaints
Maintain and balance an assigned cash bank; reconcile cash drawer at end of shift
Maintain knowledge of racing events, sports offerings, and property promotions
Ensure work area is clean, organized, and stocked with necessary supplies
Follow all company policies, procedures, and safety standards
Attend required training sessions and team meetings
Perform additional duties as assigned