On-Call Mutuels Cashier - Lincoln

Ho-Chunk, Inc.•Lincoln, NE

13d•$19•Onsite

About The Position

The On-Call Mutuels Cashier is responsible for accurately processing sports and horse racing wagers, including ticket sales, payouts, and transaction reconciliation. This role delivers a high level of guest service while ensuring compliance with all gaming regulations, internal controls, and company standards in a fast-paced, dynamic environment.

Requirements

Must be 21 years of age or older
High school diploma or GED
Strong customer service and interpersonal communication skills
Basic cash handling and transaction processing abilities
Excellent attention to detail and accuracy
Strong organizational and problem-solving skills
Ability to work in a fast-paced, guest-focused environment
Ability to obtain and maintain a Nebraska Gaming License

Nice To Haves

Previous experience as a Mutuels Writer/Teller
One (1) year of experience in guest service and cash or credit card processing
Knowledge of sports, horse racing, and wagering systems
Proficiency in Microsoft Office Suite or related software

Responsibilities

Accurately enter betting information, issue tickets, and process payouts for sports and horse racing wagers
Verify wagers and ensure compliance with departmental policies, procedures, and applicable regulations
Explain wagering rules, betting lines, and odds to guests in a clear and professional manner
Maintain and balance an assigned cash bank, ensuring accuracy in all cash and electronic transactions
Reconcile cash drawer at the end of each shift in accordance with internal controls
Provide exceptional guest service by addressing questions, concerns, or complaints and escalating as needed
Maintain awareness of current sporting events, racing schedules, and property offerings
Ensure work area is clean, organized, and stocked with required supplies
Follow all company safety standards and operational procedures
Attend required training sessions and team meetings
Maintain a professional appearance and demeanor at all times
Support team operations and perform additional duties as assigned