On-Call Manager, F & B Catering Operations

ASM Global • San Francisco, CA

95d • $25 - $30

About The Position

Savor San Francisco, ASM Global's catering services have an immediate opening for an On-call F&B Catering Operation Manager at the Moscone Center. We are looking for On-call F&B Catering Operation Managers to lead our catering staff during events. This role is on-call, as-needed for our events. You will motivate our union and non-union staff to provide excellent customer service. Responsibilities include ensuring efficient catering operation, as well as maintaining high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our events run smoothly and customers have pleasant experiences.

Requirements

• Minimum 2 years of proven experience in a food and beverage managerial role
• MS Word, MS Excel, POS Proficient, MICROS a plus
• Ability to work all shifts, including nights, weekends, and holidays as needed
• Good written and verbal communication skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to calculate amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to execute instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations

Nice To Haves

• Union Experience is a plus

Responsibilities

• Oversee employees, including union and non-union supervisors during busy events
• Preserve and execute excellent levels of internal and external customer service
• Maintain a strong presence on the floor during events to oversee execution of event plans
• Train and instruct food and beverage employees on procedures, equipment, service standards, etc.
• Organize and monitor set-up of assigned catering events
• Enforce food service sanitation and safety, food handling procedures
• Coordinate with other departments including culinary, sales, operations, housekeeping, and any other division in order to solve problems and meet client expectations
• Work with Director of Catering & Director of Operations and Scheduling Department regarding proper staffing levels for events

Benefits

• Hourly rate: $25-$30 per hour

What This Job Offers