On-Call In-Room Dining Server-2
About The Position
The Four Seasons Hotel Philadelphia is seeking an In-Room Dining Server to join our food & beverage team. In-Room Dining Servers will transport food orders and amenities including any special needs and/or requests to the guest in room in a timely manner to ensure proper food quality. Greet guests and be able to provide thorough description of food and beverage items. Breakdown, clean, and set-up room service tables and all necessary items; coordinate tray and table removal. Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals. Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Requirements
- strong knowledge of food & beverage and customer service
- Strong interpersonal and team player skills
- Work authorization in the United States
Responsibilities
- Transport food orders and amenities including any special needs and/or requests to the guest in room in a timely manner to ensure proper food quality.
- Greet guests and be able to provide thorough description of food and beverage items.
- Breakdown, clean, and set-up room service tables and all necessary items; coordinate tray and table removal.
- Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
- Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Benefits
- Competitive salary and comprehensive benefits package.
- Excellent training and professional development opportunities.
- Complimentary employee meals and uniform/garment care.
- Access to exclusive Four Seasons perks, including global accommodation benefits.
- A supportive, people-first culture committed to your growth and wellbeing.
- Medical, Dental, and Vision coverage
- Parking and Septa access
- City Fitness membership
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
