On-Call Front Desk Receptionist
About The Position
When you work at Rose Senior Living Farmington Hills, you have a front-row seat to the incredible life stories of the wisest people on earth. Even more, you become part of a company that invests in the future of senior living by investing in you. Don’t just do a job — be part of an extraordinary life. We are currently seeking a hospitality-driven On-Call Concierge who brings warmth, professionalism, and a genuine commitment to service. This role is often the first point of contact for residents, guests, prospective employees, vendors, and service providers, making it a vital part of the resident and guest experience. As an On-Call Concierge, you will not have a set weekly schedule but will be scheduled as needed to support the community. On-Call team members assist with coverage for planned time off, vacations, call-offs, busy periods, and special events. While weekly hours are not guaranteed, individuals who demonstrate reliability, flexibility, and strong performance are often offered additional shifts and may be considered first when part-time or full-time opportunities become available. Available On-Call Shifts (flexibility available): Monday–Friday 8:00am – 2:15pm 2:00pm – 8:00pm Saturday–Sunday 8:00am – 2:15pm 2:00pm – 8:00pm
Requirements
- High school diploma or general education degree (GED) required
- Familiarity with Microsoft Office Suite products
- Must demonstrate excellent telephone and communication skills
Responsibilities
- Greet all visitors and residents with a warm, professional welcome.
- Provide ongoing telephone coverage and support.
- Enter maintenance work orders via TELS promptly as requests are received to ensure timely service.
- Accept packages, log deliveries, and notify residents accordingly.
- Assist Human Resources and other departments with clerical tasks as needed.
- Resolve resident or visitor concerns with empathy while maintaining organizational expectations and professionalism.
Benefits
- Competitive wages with annual raises
- 20% discount on Edward Rose & Sons Apartments
- Work today, get paid today available through Daily Pay
- Complimentary meal each shift worked
- Paid Time Off earned from day one
- Affordable Medical, Vision, Dental, and full suite of supplemental insurance options available with coverage starting 1st of month after hire
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Confidential & free Employee Assistance Program
- 401K savings plan with employer match
- Employee discounts on home furnishings, car rentals, media, and activities
- Unlimited referral bonuses and more!
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
