On-Call Club Manager (Part-Time) - Mardak

Boys & Girls Clubs of Greater Milwaukee•Milwaukee, WI

1d•Onsite

About The Position

Do you thrive in dynamic environments and enjoy leading teams that make a difference in the lives of young people? Boys & Girls Clubs of Greater Milwaukee is seeking dependable, adaptable, and mission-driven professionals to join our team as On-Call Club Managers. This role is designed to provide operational and supervisory support across our network of Club locations, ensuring safe, welcoming, and high-quality experiences for youth and families. On-Call Club Managers will serve as the key site supervisor during assigned shifts by overseeing daily Club operations, supporting staff, maintaining compliance, and helping uphold the standards that make our Clubs successful. This is an excellent opportunity for individuals who are flexible, organized, and passionate about youth development and community impact. We are seeking to hire five (5) On-Call Club Managers to support our approximately 48 Club locations throughout the Greater Milwaukee area.

Requirements

High school diploma or equivalent required; associate’s or bachelor’s degree preferred
Prior experience supervising staff, leading teams, or overseeing daily operations
Experience working with youth, schools, after-school programs, community organizations, or similar environments preferred
Strong organizational skills and attention to detail
Ability to maintain accurate records and documentation
Ability to make sound decisions and remain calm in fast-paced or unexpected situations
Strong interpersonal, communication, and problem-solving skills
Ability to work independently and adapt quickly to new environments and teams
Reliable transportation and willingness to travel to multiple Club locations throughout the Milwaukee area
Ability to successfully complete all required onboarding, training, TB/physical testing, and background checks

Nice To Haves

Experience in youth development, education, recreation, nonprofit programming, or site-based operations
Knowledge of licensing, compliance, or safety expectations in youth-serving environments
Experience managing incidents, staff supervision, or operational compliance

Responsibilities

Supervise daily Club operations and help ensure a positive, engaging, and high-quality member experience
Provide supervision and guidance to Club staff during assigned shifts
Complete required documentation related to daily Club operations, such as attendance, incident reporting, and compliance
Ensure building safety and security, including monitoring the environment and responding appropriately to concerns
Document and report all incidents through the proper internal reporting channels in a timely and accurate manner
Follow all agency policies, procedures, and expectations, as well as all applicable licensor requirements
Maintain awareness of licensing and compliance standards and complete assigned daily Club compliance checks related to DCF, DPI, BGCGM, and BGCA requirements
Work at different Club locations throughout the Milwaukee area as needed to provide on-call operational coverage and supervisory support (Please refer to BGCGM’s website for a map of all Club locations that you may be called to work at.)
Communicate effectively with BGCGM Member Experience leaders, Club staff, and partnership site staff (such as MPS staff members, if needed) regarding daily assignments and operational needs
Fully participate in a required six (6) week training program to ensure readiness to independently supervise a Club site (Note: During the six (6) week training program, individuals in this role will have regularly scheduled hours of 27-29 hours per week.)
Support a consistent, youth-centered Club culture rooted in safety, professionalism, and positive relationships