OIPA Developer - Life Product Configuration (Hybrid)

TruStage

15d•Hybrid

About The Position

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Summary: This position will develop program logic, modify existing programs, test and document complex application systems to ensure efficient and effective system processing that meets the needs of the business areas across various modern policy administration technology platforms such as OIPA. This is an advanced programmer/analyst position whereby the incumbent will receive limited guidance from Information Technology management and development team members. Assignments will be of increasing complexity, with broader scope and significance, and includes a deep understanding of at least one application system and/or a broad understanding of multiple systems and interfaces. This position will also mentor other professional staff by providing guidance to improve productivity through the effective and efficient use of information technology tools and skills. Job Purpose: This position will develop program logic, modify existing programs, test and document complex application systems to ensure efficient and effective system processing that meets the needs of the business areas across various technology platforms. This is an advanced programmer/analyst position whereby the incumbent will receive limited guidance from Information Technology management and development team members. Assignments will be of increasing complexity, with broader scope and significance, and includes a deep understanding of at least one application system and/or a broad understanding of multiple systems and interfaces. This position will also mentor other professional staff by providing guidance to improve productivity through the effective and efficient use of information technology tools and skills.

Requirements

Bachelor’s degree in computer science, management information systems or equivalent experience in education and/or related professional work experience
3 to 5 years recent work experience with demonstrated achievement and progressive responsibilities developing, testing, debugging and documenting complex program logic with multiple technologies in a given applications platform with at least one (1) year recent experience analyzing and designing application systems
3 to five 5 years recent work experience with demonstrated achievement and progressive responsibilities troubleshooting, determining root cause, resolving and documenting complex system issues with at least one year recent experience to include productivity and/or process improvements through the use of technology tools and/or skills
Proven ability to problem solve effectively in unfamiliar situations, analyze issues and think through resolution in a logical manner
Proven ability to work effectively in a team environment, demonstrate peer leadership and provide mentorship for programmers/analysts and provide a high level of customer service
Proven ability to work on a Development Team, and step outside of typical job duties to help the team complete Sprint or Kanban Commitments.
Proven ability to effectively communicate complex technical concepts to both technical and non-technical users, both verbally and in writing

Nice To Haves

Policy Admin Systems: Preferably OIPA OR ALIP, FAST, Core Suite/ALIS, Guidewire, etc
Tools and Methodologies XML (Coding using XML), SQL (Medium to Complex queries), Agile and/or Kanban Methodology
Industry Knowledge LOMA Certification , Life Insurance business processes (underwriting and policy issue, payment processing, monthaversary, anniversary, disbursement, withdrawal, correspondence, nonforfeiture, lapse processing, state reporting, billing, policy servicing, product set-up, claims processing, etc)
Ability to translate complex concepts for a variety of business and technical audiences

Responsibilities

Analyzes the needs of a business area’s acceptance criteria, striving for the development of efficient, dependable, maintainable applications logic to support the business need. This analysis and design is usually done under the general direction of Information Technology management and/or expert level professional staff including Applications Analyst/Designers.
Designs, interprets and/or refines the acceptance criteria, and generating value add documentation.
Tests and debugs production programs and programs under development, particularly more complex modules, to isolate and eliminate problems that could be very costly in adverse public relations, lost productivity within the Company, wasted resources, etc. This may require working directly with other technical staff and business departments in identifying problems and modifications
Designs and codes the program logic necessary to meet the application needs of complex systems and/or multiple systems. Program design must be consistent with the specifications, standards and existing programs to enable effective maintenance of the system. Code must be developed in a manner that is straightforward, clear and consistent with existing programs within the system and in compliance with the Systems Development Life Cycle (SDLC). The incumbent will demonstrate leadership in the use of the SDLC.
Resolves production problems that create system outages, determines underlying cause of outage and addresses it to prevent future occurrences.
Implements program logic, documentation and procedural changes on schedule and according to an established implementation plan.
Works with others to increase availability and performance of production systems.
Serves as an internal technical consultant regarding the coding, testing, debugging, and installation of application logic, as well as looks for ways to improve processes.
Identifies and takes action on business continuous improvement initiatives.
Leads by example when demonstrating customer focus, which includes providing service to clients that meets or exceeds expectations.
Continually evaluates work processes by looking for ways to eliminate nonessential tasks and improving quality.
Contributes positively to the team by performing daily work in a professional manner and treating co-workers as clients.
Makes decisions that increase customer satisfaction and develops/maintains business-specific knowledge.
Mentors and provides guidance to less experienced programmers.