Oil Change Service Advisor

Delta Sonic • City of Rochester, NY

8d • $19 - $19

About The Position

As a front line representative of the Delta Sonic Team, Oil Change Service
Advisors are responsible for greeting all customers in a positive, enthusiastic,
and professional manner while ensuring that each customer is educated on our
products and services. Qualified candidates must have the ability to listen
actively and interact professionally with customers while providing service
recommendations based on maintenance schedules and service requirements.

This is a fast-paced position that requires the ability to multi-task with a
sense of urgency while meeting customer service expectations. Additional
responsibilities include, but are not limited to, transacting customer
purchases, maintaining proper cash handling procedures, following all
position-specific procedures, and ensuring the maintenance and cleanliness of
shop premises. To better enhance product knowledge, all Oil Change Service
Advisors are crossed trained to work in the position of Oil Change Tech. The pay
rate for the Oil Change Technician position is $19.50 per hour, plus eligible
commission. Individuals in this position can enjoy working in our
state-of-the-art automotive service shops. The pay rate for this position is
$19.50 per hour, plus eligible commission.

Requirements

• Oil Change Service Advisors will be hired into the entry-level position of Oil Change Technician. The pay rate while working in the Oil Change Technician position is $19.25 per hour, plus eligible commission. Upon completion and certification of the required training for the Oil Change Service Advisor, the pay rate is $19.25 per hour, plus eligible commission.
• Must be 18 years of age and a valid driver's license is preferred
• Prior experience in automotive service writing, customer service, and/or sales is required
• Excellent communication skills and a passion for providing great customer service
• Unwavering honesty and integrity
• Courteous and professional demeanor
• A detail-oriented mindset
• Must be a team player
• Willingness to work in all weather conditions, both indoor and outdoor environments
• Ability to work with a sense of urgency
• Ability to stand, walk and bend for long periods of time
• Ability to lift moderate amounts of weight
• Willingness to work a flexible schedule
• Effective June 1, 2024, seasonal employment opportunities due to attending school are no longer available. Year-round schedule availability is required to be considered for employment

Responsibilities

• Greeting all customers in a positive, enthusiastic, and professional manner
• Ensuring that each customer is educated on our products and services
• Listen actively and interact professionally with customers
• Providing service recommendations based on maintenance schedules and service requirements
• Transacting customer purchases
• Maintaining proper cash handling procedures
• Following all position-specific procedures
• Ensuring the maintenance and cleanliness of shop premises

Benefits

• Career opportunities
• Flexible schedules
• Team member discounts
• Scholarship opportunities
• Competitive benefits package to include, Health, Dental, Vision, Life, and Disability Insurances with 401k, HSA, and FSA
• A fun, team-oriented culture
• Equal opportunity employer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees