OFFICE TECHNICIAN (TYPING)
About The Position
The CalSTRS Retirement Readiness Division is seeking a motivated individual to work as an Office Technician (Typing) on the Scheduling & Estimates Team. The Retirement Readiness (RR) Division is the principal area of the organization that develops, delivers, and coordinates educational services to CalSTRS members, employers, and staff. The goal of RR is to ensure that all members receive adequate, timely, and accurate information in order to make sound decisions regarding their CalSTRS benefits. Are you seeking work in a fast paced environment? Do you want to work with diverse individuals on a great team? Do you like to work with numbers and complete complex calculations? Are you interested in assisting teachers over the phone to ensure they can plan for their retirement? If you answered yes to these questions this is the opportunity for you. Come and work for the scheduling and estimates team in our beautiful headquarters building in West Sacramento, overlooking the Sacramento River. Don't let this opportunity pass you by. Under the general supervision of the Scheduling and Estimates, Pension Program Manager I, the Office Technician (Typing) is responsible for performing advanced journey level duties required to support benefits planning services. The incumbent will work collaboratively with others and demonstrate ability to learn, acquire, and apply knowledge of applicable laws, rules, regulations, and policies to provide the highest level of member service. The incumbent must exercise a high degree of discretion, diplomacy, confidentiality, and initiative, taking action to resolve issues as they arise and assist with day-to-day program operations and technical support.
Requirements
- Ability to listen effectively and provide excellent customer service
- Dependable, maintain excellent attendance, and possess strong work habits
- Experience working in a team environment
- Strong written and oral communication skills
- ability to type at a minimum speed as designated on the Class Specifications
- You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired
- This position requires a current Office Technician (Typing) Exam
- This position requires the ability to type at a minimum speed of 40 words per minute as designated on the Class Specifications. You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to taking the examination
Responsibilities
- performing advanced journey level duties required to support benefits planning services
- work collaboratively with others and demonstrate ability to learn, acquire, and apply knowledge of applicable laws, rules, regulations, and policies to provide the highest level of member service
- exercise a high degree of discretion, diplomacy, confidentiality, and initiative, taking action to resolve issues as they arise and assist with day-to-day program operations and technical support
Benefits
- Alternative work schedules
- Flexible work hours
- Remote work options
- Medical benefits, including health, dental and vision insurance
- Paid holidays and a defined benefit retirement program
- More than four weeks of vacation/sick leave for leaders
- More than three weeks of vacation/sick leave for staff
- Health insurance in retirement
- Employee Assistance Program
- Loan forgiveness under the federal
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
