Office Support

The Mega Force Staffing Group•Greenville, NC

About The Position

The Office Support Specialist provides administrative, clerical, and operational support for branch operations. This position serves as the primary point of contact for front office functions and supports the Branch Manager and Staffing Specialist in daily administrative and recruitment-related activities. Responsibilities include file management, document processing, applicant coordination, and adherence to company policies and procedures.

Responsibilities

Serve as the primary front desk representative by professionally answering, screening, transferring telephone calls, and accurately recording messages.
Receive, log, distribute, and process incoming and outgoing correspondence, including mail and package deliveries (USPS, FedEx, UPS), ensuring timeliness and accuracy.
Screen applicants, as directed, to verify that company eligibility and hiring criteria are met prior to scheduling interviews.
Coordinate and schedule applicant appointments, interviews, and orientations.
Assist with applicant orientations, including but not limited to providing information regarding company policies, procedures, mission, and the placement process.
Facilitate applicant completion of onboarding processes and required documentation.
Maintain, update, and manage active and inactive applicant files in compliance with company record retention and confidentiality policies.
Maintain current knowledge of company policies, procedures, and compliance requirements; participate in required training and retraining initiatives.
Order office and branch supplies using approved procurement processes and submit monthly supply requests to corporate offices.
Monitor and maintain appropriate postage levels to support branch operations.
Prepare and assemble client-specific onboarding packets and documentation prior to applicant orientations.
Other duties as assigned.