Office Support Specialist III - Multiple Agencies

Baltimore City•Baltimore, MD

11d•Onsite

About The Position

An Office Support Specialist III performs a variety of complex office, administrative and keyboarding work using Microsoft Office and other proprietary software programs. Work of this class involves no supervisory duties or responsibilities but may involve lead or advanced level responsibilities as assigning and reviewing the work of other administrative personnel. Incumbents receive supervision from an administrative supervisor. Employees in this class work a conventional workweek. Work is performed in an office where employees are not exposed to unusual or hazardous working conditions. Work requires minimal physical exertion but may involve lifting moderately heavy packages and/or stacks of mail and other materials.

Requirements

Graduation from an accredited high school or possession of a GED certificate
Two years of office and administrative support experience using office automated equipment
Knowledge of proper English grammar usage, spelling and punctuation.
Knowledge of complex computer operations and software applications such as document management and word processing at an advanced level.
Knowledge of various office automation software programs, tools and techniques to support office operations at an advanced level.
Knowledge of complex automated office practices and procedures including office protocol and various filing procedures at an advanced level.
Knowledge of the operation and capabilities of word processing, database, spreadsheets and presentation software at an advanced level.
Skill in the operation of word processing and business software including Microsoft Office Suite to produce correspondence, databases, charts, reports and spreadsheets.
Skill in formatting, keying and typing clean copy with speed and accuracy in accordance with specialized and commonly accepted business formats.
Ability to perform arithmetic computations accurately and to use a ten-key calculator with accuracy.
Ability to deal courteously with employees at all levels of government and to work effectively with varying temperaments, both in person and by telephone.
Ability to locate and retrieve information from a range of sources and to compile information in report form and generate reports.
Ability to provide direction and guidance to others.