Office Support Specialist II - Multiple Agencies

Baltimore City•Baltimore, MD

14d•Onsite

About The Position

An Office Support Specialist II performs a wide variety of office, administrative and keyboarding work using Microsoft Office programs. Work of this class involves no supervisory duties or responsibilities. Incumbents receive moderate supervision from an administrative supervisor. Employees in this class work a conventional workweek. Work is performed in an office where employees are not exposed to unusual or hazardous working conditions. Work requires minimal physical exertion but may involve lifting moderately heavy packages and/or stacks of mail and other materials.

Requirements

Graduation from an accredited high school or possession of a GED certificate.
Have one year of office and administrative support experience using office automated equipment.
Knowledge of proper English grammar usage, spelling and punctuation.
Knowledge of standard computer operations and business software applications such as document management and word processing at an intermediate to advance level.
Knowledge of office practices and procedures including office protocol and various filing procedures at an intermediate to advance level.
Knowledge of the operation and capabilities of word processing and related equipment at an intermediate to advance level.
Knowledge of Microsoft Office Suite software programs at an intermediate to advance level.
Ability to type with speed and accuracy, large quantities of diverse correspondence, forms reports and charts in accordance with specialized and commonly accepted formats.
Ability to perform arithmetic computations accurately and to use a ten-key calculator with accuracy.
Ability to devise attractive and efficient format for material.
Ability to deal courteously with employees at all levels or government and to work effectively with varying temperaments, both in person and by telephone.
Ability to locate and retrieve information from a variety of sources and to compile the information following general directions.