Office Support Representative

Owensboro HealthOwensboro, KY
1dOnsite

About The Position

Performs a variety of duties to provide administrative support to the Case Management Department.

Requirements

  • Requires critical thinking skills and decisive judgment.
  • Works under minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.
  • Must be able to multi-task
  • No experience required
  • High school diploma, General Equivalency Diploma (GED) or higher required upon hire
  • No licensure/certification/registration required

Responsibilities

  • Assists the Case Manager with facilitating discharges for patients on nursing units and identifies barriers to discharge.
  • Coordinates post-acute care referrals and transfers and documents in the electronic medical record.
  • Communicates with post-acute care facilities and other community agencies by phone and electronic medical record.
  • Coordinates and schedules transportation and appointments.
  • Completes required forms, regulatory letters, and other written communications and scans to electronic medical record.
  • Maintains assigned calendar(s).
  • Establishes and maintains filing systems.
  • Orders and stocks supplies.
  • Updates community resource information.
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