Office Supervisor

State of Maryland•Baltimore City, MD

19h•Onsite

About The Position

If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today! The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release. An Office Supervisor is the supervisory level of work performing diverse clerical duties which support agency operations. Employees in this classification supervise lower-level clerical employees. Gives assistance to the Case Management Department by facilitating administrative processes for offenders' releases to include parole releases, mandatory supervision releases, notification to Parole and Probation, etc.; Ensures proper filing, proper maintenance of the records office and performs other duties, as required; Maintains records of offenders received and released; Maintains record retention/disposal schedules; Requests record from Hall of Records for the Attorney General's Office for C ase Management purposes, etc.; Ensures appropriate year's releases are boxed up, properly labeled and transferred to Hall of Records; Plans, schedules, direct, reviews and evaluates the work of a clerical team; Maintains records of offenders received and released; Maintains records retention/disposal schedules; Requests record from Hall of Records for the Attorney General's Office, case management purposes, etc.; Ensures appropriate year's releases are boxed up, properly labeled and transferred to Hall of Records; Plans, schedules, direct, reviews and evaluates the work of a clerical team; Maintains records of assignments and reports status of work to the supervisor, as required; Ensures adequate staffing levels; Participates in the recruitment process and recommends hiring of new clerical staff; Trains clerical staff; Recommends formal training for subordinates; Makes recommendations to supervisor concerning new or revised clerical procedures and operations; Performs general administrative functions, coordinates data collection for reports and studies; Independently prepares reports; Develops more efficient or improved clerical procedures; Responds to inquiries from telephones callers and visitors, redirecting calls or providing information (which may require a detailed knowledge of the agency's functions and interpretation of various rules, regulations and procedures); Reviews and authorizes requisitions for supplies (via eIMS) and recommends purchase of new office equipment.

Requirements

Graduation from an accredited high school or possession of a high school equivalency certificate.
Four years of experience performing clerical duties.
Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.
Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.
Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.
Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Administrative Support field of work on a year-for year basis for the required experience.

Nice To Haves

Experience facilitating administrative processes for offenders or parolees.
Experience maintaining accurate records of offenders received or released.
Experience reporting work assignments and status, as well as evaluating the work of a clerical or support team.

Responsibilities

Gives assistance to the Case Management Department by facilitating administrative processes for offenders' releases to include parole releases, mandatory supervision releases, notification to Parole and Probation, etc.
Ensures proper filing, proper maintenance of the records office and performs other duties, as required
Maintains records of offenders received and released
Maintains record retention/disposal schedules
Requests record from Hall of Records for the Attorney General's Office for C ase Management purposes, etc.
Ensures appropriate year's releases are boxed up, properly labeled and transferred to Hall of Records
Plans, schedules, direct, reviews and evaluates the work of a clerical team
Maintains records of assignments and reports status of work to the supervisor, as required
Ensures adequate staffing levels
Participates in the recruitment process and recommends hiring of new clerical staff
Trains clerical staff
Recommends formal training for subordinates
Makes recommendations to supervisor concerning new or revised clerical procedures and operations
Performs general administrative functions, coordinates data collection for reports and studies
Independently prepares reports
Develops more efficient or improved clerical procedures
Responds to inquiries from telephones callers and visitors, redirecting calls or providing information (which may require a detailed knowledge of the agency's functions and interpretation of various rules, regulations and procedures)
Reviews and authorizes requisitions for supplies (via eIMS) and recommends purchase of new office equipment.